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Sheraton Hanoi Hotel

Sheraton Hanoi Hotel

Hanoi
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from August 29 2025 to February 14 2026 (completion date subject to change). The following areas are affected:

  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Step into a world of family fun and comfort at Sheraton Hanoi Hotel, where every moment is designed to delight both kids and parents, within a 5-minute drive of Ho Chi Minh Mausoleum and Dong Xuan Market. This family-friendly hotel is 7 minutes drive to Quan Chuong Gate and 9 minutes drive to Thang Long Water Puppet Theatre.

Kids stay happy thanks to a fully-stocked minibar, complimentary high-speed WiFi, daily housekeeping, air conditioning, a private bathroom with premium toiletries, in-room coffee & tea facilities, room service and a 37-inch flat-screen TV, kid-friendly amenities and movie nights. Conveniences include an iron and ironing board, bathrobes, a phone, a desk and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Renewable energy source - solar
  • Renewable energy source - wind
  • Eco-friendly cleaning products used
  • Parking (limited spaces)
  • Outdoor entertainment area
  • Coworking spaces
  • Free WiFi
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Visual alarms in hallways
  • Multilingual staff
  • Conference center
  • Number of accessible parking spaces - 2
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Rooftop garden
  • Banquet hall
  • Ballroom
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Express check-in
  • Assistive listening devices in meeting rooms
  • Foosball
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Couples/private dining
  • Designer stores on site
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Housekeeping on request
  • Terrace
  • Tennis on site
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • Number of meeting rooms - 10
  • No single-use plastic stirrers
  • Conference space size (meters) - 1380
  • Reusable cups only
  • Biodegradable/compostable straws
  • Limo or town car service available
  • No single-use plastic water bottles
  • Designated smoking areas
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Water dispenser
  • Coffee/tea in common areas
  • Wheelchair accessible (may have limitations)
  • Health or beauty spa nearby
  • Meeting rooms
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Health club
  • Full-service spa
  • Yoga classes/instruction on site
  • Registration desk height (centimeters) - 115
  • Elevator door width (inches) - 43
  • Registration desk height (inches) - 45
  • Elevator door width (centimeters) - 109
  • Billiards or pool table
  • Number of restaurants - 2
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 14854
  • Year Built - 2004
  • Number of buildings/towers - 1
  • Total number of rooms - 299
  • Number of floors - 18

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Club Lounge]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property uses wind and solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Grab a bite at Oven D'or, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Hanoi? This hotel has 14854 square feet (1380 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.1 km / 0.1 mi
Syrena Shopping Center - 0.7 km / 0.4 mi
Tran Quoc Pagoda - 2.1 km / 1.3 mi
Ho Tay Water Park - 2.3 km / 1.4 mi
Quan Thanh Temple - 2.6 km / 1.6 mi
Trinh Cong Son Walking Street - 2.8 km / 1.7 mi
Hang Dau Water Tower - 3.2 km / 2 mi
Hanoi Botanical Garden - 3.2 km / 2 mi
Lotte Mall Tay Ho - 3.3 km / 2 mi
Ba Dinh Square - 3.3 km / 2.1 mi
Dong Xuan Market - 3.4 km / 2.1 mi
Presidential Palace - 3.4 km / 2.1 mi
Ho Chi Minh Mausoleum - 3.4 km / 2.1 mi
Thang Long Citadel - 3.6 km / 2.2 mi
One Pillar Pagoda - 3.6 km / 2.2 mi
The preferred airport for Sheraton Hanoi Hotel is Noi Bai Intl. Airport (HAN) - 21.4 km / 13.3 mi

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Free in-room WiFi has a 3-device limit.
  • Parking height restrictions apply.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Parking height restrictions apply
  • Car recommended
  • Essential workers only - NO

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 120 per vehicle (roundtrip, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.31 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, 10000, Vietnam
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