Encanto

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 8:30 AM - 5:30 PM

Front desk staff will greet guests on arrival. Guests are recommended to download the property's whatsapp mobile app before check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts debit cards; cash is not accepted

Other details

Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Founders Monument - 0.3 km / 0.2 mi
Parque Arboleda - 0.5 km / 0.3 mi
Rio Casino - 0.6 km / 0.4 mi
Lucy Tejada Cultural Center - 1 km / 0.6 mi
Victoria Shopping Mall - 1 km / 0.6 mi
Technological University of Pereira - 1 km / 0.6 mi
Boliz - 1 km / 0.6 mi
Cesar Gaviria Trujillo Viaduct - 1.1 km / 0.7 mi
Pereira Gold Museum - 1.2 km / 0.8 mi
Cathedral of Our Lady of Poverty - 1.4 km / 0.9 mi
Plaza de Bolivar - 1.4 km / 0.9 mi
Pereira's Art Museum - 1.5 km / 0.9 mi
Pereira's Bolivar Square - 1.6 km / 1 mi
Pereira Cathedral - 1.6 km / 1 mi
Olaya Herrera Park - 1.6 km / 1 mi
The nearest airports are:
Pereira (PEI-Matecaña Intl.) - 7 km / 4.4 mi
Cartago (CRC-Santa Ana) - 34.3 km / 21.3 mi
Manizales (MZL-La Nubia) - 58.7 km / 36.5 mi
Armenia (AXM-El Eden) - 61.2 km / 38 mi
Alfonso Bonilla Aragon Intl. Airport (CLO) - 193.8 km / 120.4 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Guests can access their rooms with a mobile device.

Resort fees

You'll be asked to pay the following charges at the property:

• Cleaning fee: COP 35000 per accommodation, per stay
• You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.