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1800 244 400 INTL. +61 3 8827 0770
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Moon Palace Jamaica – All Inclusive

Moon Palace Jamaica – All Inclusive

Ocho Rios Saint Ann
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from January 22 2026 to March 2 2026 (dates subject to change):

  • Swimming pool

Create lifelong memories at Moon Palace Jamaica – All Inclusive, where family adventures begin and smiles are guaranteed for every age, you'll be on the beach, within a 10-minute drive of Dunn's River Falls and Ocho Rios Clock Tower. This all-inclusive property is 15 minutes walk to Ocho Rios Craft Market and 20 minutes walk to LandMark Plaza.

Ideal for families, our rooms come with a private bathroom with premium toiletries, rainfall showerhead, daily housekeeping, in-room coffee & tea facilities, complimentary high-speed WiFi, a private balcony, room service and air conditioning, rollaway beds and extra space for little ones. Conveniences include an in-room safe, bathrobes, wheelchair-accessibility, a desk and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and a waterslide. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Shopping on site
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of beach bars - 1
  • Number of outdoor pools - 4
  • Number of swim-up bars - 2
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Games
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Table tennis
  • Beach umbrellas
  • Nightclub
  • Wheelchair-accessible registration desk
  • Arcade/game room
  • Garden
  • Full-service spa
  • Beach towels
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 1
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Free self parking
  • Kayaking nearby
  • Free valet parking
  • Waterslide
  • Terrace
  • Beach sun loungers
  • Computer station
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Number of buildings/towers - 3
  • Total number of rooms - 705
  • Number of floors - 11

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ocho Rios Craft Market - 0.2 km / 0.1 mi
Ocho Rios Clock Tower - 0.5 km / 0.3 mi
Turtle River Park - 0.5 km / 0.3 mi
Turtle Beach - 0.5 km / 0.3 mi
LandMark Plaza - 0.7 km / 0.4 mi
Taj Mahal Mall - 0.8 km / 0.5 mi
Reggae Xplosion Museum - 1 km / 0.6 mi
Island Village - 1 km / 0.6 mi
Columbus Foot Beach - 1.1 km / 0.7 mi
Mahogany Beach - 1.4 km / 0.9 mi
Ocho Rios Baptist Church - 1.4 km / 0.9 mi
Shaw Park Botanical Gardens - 1.6 km / 1 mi
Mahoe Falls - 1.7 km / 1 mi
Ocho Rios Fort - 1.9 km / 1.2 mi
Konoko Falls and Park - 2 km / 1.2 mi
The nearest airports are:
Ocho Rios (OCJ-Ian Fleming Intl.) - 16.5 km / 10.2 mi
Sir Donald Sangster Intl. Airport (MBJ) - 98.3 km / 61.1 mi
The preferred airport for Moon Palace Jamaica – All Inclusive is Sir Donald Sangster Intl. Airport (MBJ).

  • Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Professional property host/manager
  • By ocean
  • EarthCheck

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Airport shuttle fee: JMD 10000 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Main Street, Ocho Rios, Saint Ann , Jamaica
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