Pelican Halong Cruise

Check-in

Check-in is from 11:30 AM until 12:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please be advised that this property is a cruise ship and not a standard hotel. Cruises are required to register guests with Ha Long Bay Management Authority and Port Authority Permits at least 24 hours in advance of departure. Check-in is 11:45 AM-12:30 PM at Pelican Halong Cruise's departure lounge, located at Tuan Chau marina. Guest registration requires: full name, date of birth, nationality, passport, and Vietnam visa.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at the cruise ship's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 7:30 AM.

Featured amenities include limo/town car service, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle and a cruise ship terminal shuttle are provided for an additional charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Tuan Chau Park - 1.5 km / 0.9 mi
Tuan Chau Beach - 1.7 km / 1.1 mi
Tuan Chau Amphitheater - 2 km / 1.2 mi
Ha Long Night Market - 8.7 km / 5.4 mi
Cái Dăm Market - 9 km / 5.6 mi
Cat Ba National Park - 11 km / 6.8 mi
Sun Square - 12 km / 7.5 mi
Cua Luc Bay - 12.2 km / 7.6 mi
Bai Chay Beach - 12.2 km / 7.6 mi
Queen Cable Car Ocean Terminal - 12.5 km / 7.8 mi
Dragon Park - 12.8 km / 8 mi
Typhoon Water Park - 13 km / 8.1 mi
Bai Chay Market - 13.1 km / 8.1 mi
Ha Long International Cruise Port - 13.7 km / 8.5 mi
The preferred airport for Pelican Halong Cruise is Haiphong (HPH-Cat Bi) - 40.3 km / 25 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• New Year's Day (January 1) Gala Dinner per adult: USD 25.00
• Gala Dinner on January 25 per adult: USD 25.00

We have included all charges provided to us by the property.