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1800 244 400 INTL. +61 3 8827 0770
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Fairmont Empress

Fairmont Empress

Victoria British Columbia
Check in 4:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from January 9 2026 to February 6 2026 (dates subject to change):

  • Sauna
  • Hot tub
  • Swimming pool

Create lifelong memories at Fairmont Empress, where family adventures begin and smiles are guaranteed for every age, within a 5-minute walk of Maritime Museum of British Columbia and British Columbia Parliament Building. This family-friendly hotel is 4 minutes walk to Victoria Bug Zoo and 6 minutes walk to Victoria Harbour.

Ideal for families, our rooms come with a private bathroom with premium toiletries, daily housekeeping, in-room coffee & tea facilities, premium bedding, a 32-inch flat-screen TV, a fully-stocked minibar, complimentary high-speed WiFi and air conditioning, rollaway beds and extra space for little ones. Conveniences include a desk, a phone, an in-room safe, an iron and ironing board and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Renewable energy source - solar
  • Grey water recycling system
  • Sailing nearby
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Number of indoor pools - 1
  • Tours/ticket assistance
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Laundry facilities
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Organic food
  • Showcase for local artists
  • Banquet hall
  • Ballroom
  • Wheelchair accessible
  • Humane animal treatment
  • Vending machine
  • Locally-owned & organized tours & activities
  • Express check-in
  • Picnic area
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Shopping mall on site
  • Art gallery on site
  • Wheelchair accessible – no
  • Designer stores on site
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Housekeeping on request
  • Terrace
  • Access to nearby indoor pool
  • Hair salon
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 2100
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Limo or town car service available
  • No single-use plastic water bottles
  • Designated smoking areas
  • Golf lessons available nearby
  • Water dispenser
  • Ecotours nearby
  • Coffee/tea in common areas
  • Mountain biking nearby
  • Food and water bowls
  • Meeting rooms
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Full-service spa
  • Number of restaurants - 2
  • Golfing nearby
  • Safe-deposit box at front desk
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Kayaking nearby
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Pool sun loungers
  • Conference space size (feet) - 22600
  • 24-hour business center
  • Year Built - 1908
  • Total number of rooms - 431
  • Number of floors - 8

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 19 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.

Other details

Satisfy your appetite with American cuisine at Q at the Empress, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has 22600 square feet (2100 square meters) of space consisting of a conference center and meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Government Street - 0.1 km / 0.1 mi
Greater Victoria Visitors & Convention Bureau - 0.2 km / 0.1 mi
Victoria Conference Centre - 0.2 km / 0.2 mi
Royal BC Museum - 0.3 km / 0.2 mi
Miniature World - 0.3 km / 0.2 mi
Maritime Museum of British Columbia - 0.3 km / 0.2 mi
British Columbia Parliament Building - 0.3 km / 0.2 mi
Victoria Bug Zoo - 0.4 km / 0.2 mi
Thunderbird Park - 0.4 km / 0.2 mi
Steamship Terminal - 0.4 km / 0.2 mi
Bay Centre - 0.4 km / 0.3 mi
Helmcken House - 0.5 km / 0.3 mi
Victoria Harbour - 0.5 km / 0.3 mi
Beacon Hill Park - 0.5 km / 0.3 mi
Legislative Assembly of British Columbia - 0.5 km / 0.3 mi
The nearest airports are:
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 0.3 km / 0.2 mi
Victoria Intl. Airport (YYJ) - 26.5 km / 16.5 mi
Roche Harbor, WA (RCE) - 272.1 km / 169.1 mi
Friday Harbor, WA (FRD) - 258.8 km / 160.8 mi
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 256.6 km / 159.5 mi
The preferred airport for Fairmont Empress is Victoria Intl. Airport (YYJ).

  • Pool access available from 5:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • By ocean
  • Cashless transactions are available
  • Essential workers only - NO
  • Green Key Global
  • No elevators

Pets

  • Maximum number of pets per room 2
  • Pets allowed (no fees)
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 37.00 per day (in/out privileges)
  • Valet parking fee: CAD 51.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

721 Government St, Victoria, British Columbia V8W1W5, Canada
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