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Fairmont The Norfolk

Fairmont The Norfolk

Nairobi
Check in 2:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Fairmont The Norfolk, where every moment is designed to delight both kids and parents, steps from University of Nairobi and a 3-minute drive from Kenyatta International Convention Centre. This family-friendly hotel is 7 minutes drive to Sarit Centre and 10 minutes drive to Yaya Centre.

Kids stay happy thanks to rainfall showerhead, daily housekeeping, in-room coffee & tea facilities, room service, a flat-screen TV, air conditioning, a private balcony and complimentary high-speed WiFi, kid-friendly amenities and movie nights. Conveniences include an in-room safe, an iron and ironing board, a desk, bathrobes and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Renewable energy source - geothermal
  • Proposal/romance packages available
  • Babysitting or childcare (surcharge)
  • Children eat free breakfast - 5
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Multilingual staff
  • Conference center
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Banquet hall
  • Ballroom
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible registration desk
  • Garden
  • Wedding services
  • Private picnics
  • Couples/private dining
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Housekeeping on request
  • Terrace
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 204
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Limo or town car service available
  • No single-use plastic water bottles
  • Designated smoking areas
  • Internet access - wireless
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Water dispenser
  • Ecotours nearby
  • Coffee/tea in common areas
  • Wheelchair accessible (may have limitations)
  • Meeting rooms
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Internet access in public areas - surcharge
  • Internet access in public areas - high speed
  • Full-service spa
  • Registration desk height (centimeters) - 900
  • Elevator door width (inches) - 47
  • Registration desk height (inches) - 354
  • Elevator door width (centimeters) - 120
  • Children's games
  • Number of restaurants - 2
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Pool sun loungers
  • Conference space size (feet) - 2196
  • Year Built - 1904
  • Total number of rooms - 170
  • Number of floors - 3

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses geothermal energy
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
University of Nairobi - 0.1 km / 0.1 mi
Kenya National Theatre - 0.2 km / 0.1 mi
Jeevanjee Gardens - 0.4 km / 0.3 mi
City Market - 0.7 km / 0.4 mi
Tom Mboya Statue - 0.8 km / 0.5 mi
Nairobi National Museum - 0.8 km / 0.5 mi
Central Park - 0.8 km / 0.5 mi
Nairobi Gallery - 1.3 km / 0.8 mi
Uhuru Park - 1.4 km / 0.9 mi
City Hall - 1.4 km / 0.9 mi
City Square - 1.5 km / 0.9 mi
Teleposta Towers - 1.5 km / 0.9 mi
Kenyatta Mausoleum - 1.5 km / 0.9 mi
Maasai Market - 1.5 km / 1 mi
National Archives - 1.6 km / 1 mi
The nearest airports are:
Nairobi (WIL-Wilson) - 6.4 km / 4 mi
Jomo Kenyatta Intl. Airport (NBO) - 18.3 km / 11.3 mi
The preferred airport for Fairmont The Norfolk is Jomo Kenyatta Intl. Airport (NBO).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • No rollaway/extra beds available
  • Green Globe

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately KES 30 for adults and KES 15 for children
  • Airport shuttle fee: KES 8000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Harry Thuku Road, Nairobi, 00200, Kenya
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