Soul Spring Sanctuary Cuernavaca

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Sunday: 8:00 AM - 4:00 AM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 8:30 AM to 1:00 PM for a fee.

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
WTC-Morelos Convention Center - 1 km / 0.6 mi
Ex Hacienda de Ixtoluca - 4.6 km / 2.9 mi
St. John the Evangelist Church - 6.6 km / 4.1 mi
Vista Luna - 8.7 km / 5.4 mi
Quinta Puerta de Agua - 10.4 km / 6.4 mi
Hacienda de Chiconcuac - 12.7 km / 7.9 mi
Archaeological Monuments Zone of Xochicalco - 13.1 km / 8.1 mi
Glorieta de las Alas - 13.2 km / 8.2 mi
Ex Hacienda de Temixco Parque Acuatico - 14.2 km / 8.8 mi
Tequesquitengo Lake - 14.3 km / 8.9 mi
Tecnológico de Monterrey, Cuernavaca Campus - 17.2 km / 10.7 mi
Papalote Museo del Niño - 17.3 km / 10.7 mi
Plaza de Armas & Jardín Juárez - 17.3 km / 10.7 mi
Jardines de México - 17.3 km / 10.8 mi
Iglesia Santo Tomás Apóstol - 17.6 km / 11 mi
The nearest major airport is Benito Juarez International Airport (MEX) - 117 km / 72.7 mi

• Pool access available from 9:30 AM to 8:00 PM.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 350
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 159
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.