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The Pontchartrain Hotel

The Pontchartrain Hotel

New Orleans Louisiana
Check in 4:00 PM
Check out 11:00 AM
In the heart of New Orleans, The Pontchartrain Hotel is within a 5-minute drive of Magazine Street and Ernest N. Morial Convention Center. This hotel is 4 minutes drive to Caesars Superdome and 4 minutes drive to Smoothie King Center.

Downtown living meets comfort through premium bedding, daily housekeeping, a flat-screen TV, a fully-stocked minibar, air conditioning, a private bathroom with premium toiletries, in-room coffee & tea facilities and complimentary high-speed WiFi, with sleek urban design. Conveniences include a phone, an in-room safe, wheelchair-accessibility, an alam clock, bathrobes, a desk and an iron and ironing board.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.

  • Dry cleaning/laundry service
  • Elevator door width (inches) - 38
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Proposal/romance packages available
  • Elevator door width (centimeters) - 97
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 2
  • Number of restaurants - 3
  • Well-lit path to entrance
  • Smoke-free property
  • Stair-free path to entrance
  • Number of coffee shops/cafes - 1
  • Internet access in public areas - high speed
  • Free use of nearby fitness center
  • Elevator
  • Valet parking (surcharge)
  • Wheelchair accessible path of travel
  • ATM/banking
  • Year Built - 1927
  • Number of buildings/towers - 1
  • Total number of rooms - 106
  • Number of floors - 13

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy American cuisine at Silver Whistle Cafe, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
St. Charles Surgical Hospital - 0.4 km / 0.2 mi
Magazine Street - 0.6 km / 0.4 mi
Lafayette Cemetery - 1 km / 0.6 mi
National World War II Museum - 1.4 km / 0.8 mi
New Orleans Fire Museum Fire Station - 1.4 km / 0.9 mi
Lafayette Square - 1.9 km / 1.2 mi
Ernest N. Morial Convention Center - 2 km / 1.3 mi
Touro Infirmary LCMC Health - 2 km / 1.3 mi
Mardi Gras World - 2.1 km / 1.3 mi
Port of New Orleans - 2.2 km / 1.4 mi
Caesars Superdome - 2.3 km / 1.4 mi
Smoothie King Center - 2.3 km / 1.5 mi
Immaculate Conception Church - 2.5 km / 1.5 mi
Bourbon Street - 2.5 km / 1.5 mi
The Outlet Collection at Riverwalk - 2.5 km / 1.6 mi
The preferred airport for The Pontchartrain Hotel is Louis Armstrong New Orleans Intl. Airport (MSY) - 21.5 km / 13.4 mi

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • No rollaway/extra beds available
  • Cashless transactions are available

Pets

  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 50
  • Pet max weight (per pet) in kg is 23
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls
We have included all charges provided to us by the property.

Other charges

  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

2031 St. Charles Avenue, New Orleans, Louisiana 70130, United States
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