Name: Mercure Serpong Alam Sutera
Address: Jl Alam Sutera Boulevard Kav23 Serpong, South Tangerang, 15325, ID
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.3

South Tangerang Banten

Check in 2:00 PM

Check out 12:00 PM

Immerse yourself in the urban pulse at Mercure Serpong Alam Sutera, your gateway to the city's most vibrant experiences, Mercure Serpong Alam Sutera is in the business district, a 3-minute drive from Living World and 6 minutes from Summarecon Mall Serpong. This family-friendly hotel is 15 minutes drive to Ocean Park and 15 minutes drive to Scientia Square Park.

Soak up skyline views with cable & satellite channels, daily housekeeping, complimentary high-speed WiFi, air conditioning, room service, a flat-screen TV, a private bathroom with premium toiletries and a fully-stocked minibar, in the heart of the CBD. Conveniences include bathrobes, an in-room safe, a phone, a desk and wheelchair-accessibility.

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Property Details

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 5
No single-use plastic stirrers
Conference space size (meters) - 550
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Number of outdoor pools - 1
Free shopping center shuttle
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Water dispenser
Wheelchairs available on site
Breakfast available (surcharge)
Barbecue grill(s)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Games
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Locally-owned & organized tours & activities
Health or beauty spa nearby
Change of bed sheets (on request)
Wheelchair-accessible public washroom
Change of towels (on request)
Garden
Free newspapers in lobby
Wedding services
Free bicycles on site
Area shuttle (surcharge)
Water-efficient showers only
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Hiking/biking trails nearby
Free self parking
Conference space
Terrace
Computer station
Pool sun loungers
ATM/banking
Conference space size (feet) - 5920
24-hour business center
Concierge services
Total number of rooms - 171
Number of floors - 8

Check-in

Check-in is from 2:00 PM until 4:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

For lunch or dinner, stop by Mint & Pepper, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in South Tangerang? This hotel has 5920 square feet (550 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Omni Hospital - 0.2 km / 0.1 mi
Living World - 0.2 km / 0.1 mi
Bina Nusantara University - 2.4 km / 1.5 mi
Mall Alam Sutra - 2.7 km / 1.7 mi
Summarecon Mall Serpong - 4.6 km / 2.8 mi
Primaya Hospital Tangerang - 4.6 km / 2.9 mi
ITC BSD - 5.8 km / 3.6 mi
Ocean Park - 6.4 km / 4 mi
St. Carolus Hospital Summarecon Serpong - 6.4 km / 4 mi
Bethsaida Hospitals - 6.5 km / 4 mi
TerasKota - 6.6 km / 4.1 mi
University Multimedia Nusantara - 6.8 km / 4.2 mi
Indonesia Convention Exhibition - 7 km / 4.3 mi
Gading Raya Golf Course - 7.1 km / 4.4 mi
Eka Hospital - 7.1 km / 4.4 mi
The nearest airports are:
Soekarno-Hatta Intl. Airport (CGK) - 27.5 km / 17.1 mi
Halim Perdanakusuma Intl. Airport (HLP) - 37 km / 23 mi
The preferred airport for Mercure Serpong Alam Sutera is Soekarno-Hatta Intl. Airport (CGK).

One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
No cribs (infant beds) available
Contactless check-in is available

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for buffet breakfast: approximately IDR 208000 for adults and IDR 104000 for children
Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jl Alam Sutera Boulevard Kav23, South Tangerang, Banten 15325, Indonesia

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