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Viva Maya by Wyndham, A Trademark Resort

Viva Maya by Wyndham, A Trademark Resort

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from September 1 2026 to October 1 2026 (dates subject to change):

  • One of the swimming pools
The property will be renovating from September 21 2026 to October 20 2026 (completion date subject to change). The following areas are affected:
  • Lobby

Alternate facilities will be available offsite during the renovation.

Make time together count at Viva Maya by Wyndham, A Trademark Resort, with welcoming spaces for families of every size, you'll be steps from Playacar Golf Club and a 4-minute drive from Quinta Avenida.

Ideal for families, our rooms come with a 55-inch flat-screen TV, a private bathroom with premium toiletries, a private balcony, air conditioning, cable & satellite channels, daily housekeeping and complimentary high-speed WiFi, rollaway beds and extra space for little ones. Conveniences include a phone, an in-room safe and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, an outdoor tennis court, and a sauna.

  • Beach volleyball on site
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Beach yoga on site
  • Babysitting or childcare (surcharge)
  • Biodegradable/compostable stirrers
  • Front entrance ramp
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 1763
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 3
  • Tours/ticket assistance
  • Fitness classes on site
  • Scuba diving on site
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Visual alarms in hallways
  • Horse riding nearby
  • Multilingual staff
  • Water dispenser
  • Ecotours nearby
  • Coffee/tea in common areas
  • Laundry facilities
  • Children's club (free)
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Fishing nearby
  • Meeting rooms
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Full-service spa
  • Tennis lessons on site
  • Beach towels
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Rock climbing on site
  • Water-efficient toilets only
  • Water dispenser use by guests actively encouraged
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Archery on site
  • Playground on site
  • Number of restaurants - 5
  • Spa services on site
  • Golfing nearby
  • Rowing or canoeing on site
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 18977
  • Concierge services
  • Total number of rooms - 604
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Other details

You can enjoy a meal at La Terraza serving the guests of Viva Maya by Wyndham, A Trademark Resort, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mayan Ruins of Playacar - 0.5 km / 0.3 mi
Playacar Beach - 0.8 km / 0.5 mi
Piste Cyclable sur Paseo Xaman-Ha - 0.8 km / 0.5 mi
Xaman Ha Aviary - 1 km / 0.6 mi
Plaza Paraiso - 1.6 km / 1 mi
Paseo del Carmen - 1.6 km / 1 mi
Quinta Avenida - 1.8 km / 1.1 mi
Playa del Carmen Maritime Terminal - 1.8 km / 1.1 mi
Founders Park - 1.9 km / 1.2 mi
Portal Maya - 2 km / 1.2 mi
Playa del Carmen Main Beach - 2.1 km / 1.3 mi
Chabad Playa del Carmen - 2.2 km / 1.4 mi
Mercado Playa del Carmen - 2.3 km / 1.4 mi
3D Museum of Wonders - 2.3 km / 1.5 mi
Frida Kahlo Museum - 2.4 km / 1.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 32.7 km / 20.3 mi
Cancun Intl. Airport (CUN) - 58.8 km / 36.5 mi

  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Service animals not allowed
  • Pets not allowed

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.22 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Xaman-ha, Lote, Playa del Carmen, QROO 77710, Mexico
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