Name: Grand Hotel Tien Shan
Address: 115 Bogenbay Batyr Street, Almaty, 050000, KZ
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.2

Almaty

Check in 2:00 PM

Check out 12:00 PM

Surrender to tranquility the moment you step into Grand Hotel Tien Shan, where relaxation is an art form, within a 15-minute drive of Shymbulak Ski Resort and Zenkov Cathedral. This spa hotel is 9 minutes walk to 28 Panfilov Heroes Memorial Park and 15 minutes walk to Almaty Cathedral.

Rejuvenate with room service, complimentary high-speed WiFi, rainfall showerhead, daily housekeeping, a private bathroom with premium toiletries, a fully-stocked minibar, premium bedding and cable & satellite channels, direct access to our luxury spa. Conveniences include an in-room safe, a phone, bathrobes and a desk.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Wheelchair accessible
Number of meeting rooms - 1
Conference space size (meters) - 888
Free wired internet
Limo or town car service available
Free WiFi
Number of bars/lounges - 1
Spa treatment room(s)
Number of indoor pools - 2
Tours/ticket assistance
Wedding services
Full-service spa
Free buffet breakfast
Airport transportation (surcharge)
No accessible airport shuttle
Wheelchair accessible – no
No accessible shuttle
Luggage storage
Free breakfast
Porter/bellhop
Business center
Multilingual staff
Conference center
24-hour front desk
Number of restaurants - 1
Daily
Turkish bath/Hammam
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Sauna
Laundry facilities
Steam room
Free self parking
Conference space
Fitness facilities
Computer station
Hair salon
Pool sun loungers
ATM/banking
Conference space size (feet) - 9555
Concierge services
Total number of rooms - 78
Number of floors - 3

Check-in

Check-in is from 2:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Other details

For lunch or dinner, stop by Restaurant Nauryz, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10:30 AM.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
28 Panfilov Heroes Memorial Park - 0.5 km / 0.3 mi
Zenkov Cathedral - 0.6 km / 0.4 mi
Almaty Opera House - 0.8 km / 0.5 mi
Nedelka Park - 0.8 km / 0.5 mi
Almaty Cathedral - 0.9 km / 0.6 mi
Green Bazaar - 1.3 km / 0.8 mi
Museum of Kazakh Musical Instruments - 1.4 km / 0.9 mi
Geology Museum - 1.4 km / 0.9 mi
Lermontov Russian Drama Theatre - 1.7 km / 1.1 mi
Central Park of Culture and Leisure - 1.7 km / 1.1 mi
Kok Tobe Cable Car - 1.9 km / 1.2 mi
Colibri - 2 km / 1.2 mi
Respublika Alanghy - 2.1 km / 1.3 mi
Republic Square - 2.1 km / 1.3 mi
Kazakhstan Independence Monument - 2.1 km / 1.3 mi
The preferred airport for Grand Hotel Tien Shan is Almaty (ALA-Almaty Intl.) - 17 km / 10.5 mi

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

Hotel policies

General

Professional property host/manager
Essential workers only - NO
No elevators

Pets

Pets not allowed

Other charges

Airport shuttle fee: KZT 8000 per vehicle (one-way, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out fee: 100 percent of room rate (subject to availability)
Crib (infant bed) fee: KZT 5000.0 per day
Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

115 Bogenbay Batyr Street, Almaty, 050000, Kazakhstan

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