InterContinental Real Guatemala by IHG

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at The Market, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in Guatemala City? This hotel has 6186 square feet (575 square meters) of space consisting of a conference center and 20 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request).

Distances are displayed to the nearest 0.1 mile and kilometer.
Avenida La Reforma - 0.2 km / 0.2 mi
Avia Mall - 0.3 km / 0.2 mi
Gran Centro Los Próceres - 0.3 km / 0.2 mi
Plaza Fontabella Shopping Center - 0.3 km / 0.2 mi
The Village Shopping Center - 0.5 km / 0.3 mi
Union Church of Guatemala - 0.6 km / 0.4 mi
Avenida Las Américas - 0.7 km / 0.4 mi
El Obelisco - 0.7 km / 0.4 mi
Embassy of Canada - 0.8 km / 0.5 mi
Embassy of Lebanon - 0.8 km / 0.5 mi
Embassy of Germany in Guatemala - 0.9 km / 0.5 mi
Oakland Mall - 0.9 km / 0.6 mi
Embassy of Mexico in Guatemala - 0.9 km / 0.6 mi
Embassy of Sweden - 1 km / 0.6 mi
Mediac Medical Zone - 1 km / 0.6 mi
The nearest major airport is La Aurora Intl. Airport (GUA) - 4 km / 2.5 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• Contactless check-out is available
• LGBTQIA+ friendly
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 30
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 14
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

Parking is included for 1 vehicle per reservation. A parking fee of GTQ 160 applies for each additional vehicle.