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Pacific Palace Hotel

Pacific Palace Hotel

Batam Batam Island
Check in 3:00 PM
Check out 12:00 PM
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.

Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and coffee/tea makers.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. This hotel also features complimentary wireless internet access and concierge services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

  • Dry cleaning/laundry service
  • Meeting rooms
  • Nightclub
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of spa tubs - 2
  • Health club
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Full-service spa
  • Shopping center shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Airport transportation (surcharge)
  • Luggage storage
  • Grocery/convenience store
  • Business center
  • 24-hour front desk
  • Number of restaurants - 2
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Children's pool
  • Laundry facilities
  • Steam room
  • Free self parking
  • Elevator
  • Fitness facilities
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Grab a bite at Golden Palace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Harbour Bay Ferry Terminal - 1.2 km / 0.7 mi
Nagoya Hill Mall - 1.5 km / 0.9 mi
Grand Batam Mall - 2.2 km / 1.4 mi
BCS Mall - 2.9 km / 1.8 mi
Maha Vihara Duta Maitreya Buddhist Temple - 5.8 km / 3.6 mi
Maha Vihara Duta Maitreya Temple - 7.1 km / 4.4 mi
Batam Center Shopping Area - 8.1 km / 5 mi
Batam Centre - 8.2 km / 5.1 mi
Batam Centre Ferry Terminal - 8.2 km / 5.1 mi
Kepri Mall - 8.3 km / 5.1 mi
Mega Mall - 8.5 km / 5.3 mi
Batam Polytechnic - 9 km / 5.6 mi
Panbil Nature Reserve - 9.9 km / 6.2 mi
South Links Country Club - 10.1 km / 6.3 mi
Mega Legenda - 10.2 km / 6.3 mi
The preferred airport for Pacific Palace Hotel is Batam Batu Besar (BTH-Hang Nadim) - 19.5 km / 12.1 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.


Hotel policies

General

  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Car recommended
  • Protective clothing is available to guests
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pets not allowed

Location

JL Duyung Sei Jodoh, Batam, Batam Island 29432, Indonesia