Pacific Palace Hotel
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and coffee/tea makers.
Property Details
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. This hotel also features complimentary wireless internet access and concierge services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
- Dry cleaning/laundry service
- Meeting rooms
- Nightclub
- Free wired internet
- Free WiFi
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of spa tubs - 2
- Health club
- Wheelchair accessible parking
- Tours/ticket assistance
- Full-service spa
- Shopping center shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Airport transportation (surcharge)
- Luggage storage
- Grocery/convenience store
- Business center
- 24-hour front desk
- Number of restaurants - 2
- Spa services on site
- Smoke-free property
- Safe-deposit box at front desk
- Sauna
- Children's pool
- Laundry facilities
- Steam room
- Free self parking
- Elevator
- Fitness facilities
- ATM/banking
- Concierge services
Check-in
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Other details
Grab a bite at Golden Palace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Distances are displayed to the nearest 0.1 mile and kilometer.
Harbour Bay Ferry Terminal - 1.2 km / 0.7 mi
Nagoya Hill Mall - 1.5 km / 0.9 mi
Grand Batam Mall - 2.2 km / 1.4 mi
BCS Mall - 2.9 km / 1.8 mi
Maha Vihara Duta Maitreya Buddhist Temple - 5.8 km / 3.6 mi
Maha Vihara Duta Maitreya Temple - 7.1 km / 4.4 mi
Batam Center Shopping Area - 8.1 km / 5 mi
Batam Centre - 8.2 km / 5.1 mi
Batam Centre Ferry Terminal - 8.2 km / 5.1 mi
Kepri Mall - 8.3 km / 5.1 mi
Mega Mall - 8.5 km / 5.3 mi
Batam Polytechnic - 9 km / 5.6 mi
Panbil Nature Reserve - 9.9 km / 6.2 mi
South Links Country Club - 10.1 km / 6.3 mi
Mega Legenda - 10.2 km / 6.3 mi
The preferred airport for Pacific Palace Hotel is Batam Batu Besar (BTH-Hang Nadim) - 19.5 km / 12.1 mi
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
Hotel policies
General
- Professional property host/manager
- Shield between guests and staff in main contact areas
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Property confirms they are implementing guest safety measures
- Temperature checks are available to guests
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Masks are available to guests
- Car recommended
- Protective clothing is available to guests
- No cribs (infant beds) available
- No rollaway/extra beds available
- Commonly-touched surfaces are cleaned with disinfectant
Pets
- Pets not allowed