Hotel Buena Vista

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a smoke detector

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 5 poolside bars. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bucaramanga? This hotel has 65 square feet (6 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Parque Mejoras Públicas - 0.2 km / 0.2 mi
Corfescu Theater - 0.5 km / 0.3 mi
Megamall Shopping Center - 0.6 km / 0.4 mi
Parque de los Niños - 0.7 km / 0.4 mi
Las Palmas Park - 0.8 km / 0.5 mi
Parque del Agua - 0.9 km / 0.5 mi
Bucaramanga Modern Art Museum - 0.9 km / 0.5 mi
San Pio Park - 1 km / 0.6 mi
Antonia Santos Park - 1.1 km / 0.7 mi
Canaveral Mall - 1.3 km / 0.8 mi
Holy Family Cathedral - 1.4 km / 0.9 mi
Santander Theatre - 1.4 km / 0.9 mi
Bucaramanga Chamber of Commerce - 1.4 km / 0.9 mi
Centro Cultural del Oriente Colombiano - 1.6 km / 1 mi
Cabecera Shopping Mall - 1.6 km / 1 mi
The preferred airport for Hotel Buena Vista is Bucaramanga (BGA-Palonegro Intl.) - 20.2 km / 12.5 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 9:00 AM to 9:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).