Hotel Okura Macau

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark. According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
• Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

Other details

Enjoy international cuisine at Terrace Restaurant, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Japanese breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times, and a ferry terminal shuttle is also provided at no charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Galaxy International Convention Center - 0.8 km / 0.5 mi
Galaxy Macau Casino - 0.8 km / 0.5 mi
Qube at the Venetian - 1 km / 0.6 mi
Rua do Cunha - 1 km / 0.6 mi
Taipa Houses-Museum - 1 km / 0.6 mi
Tai Pa Village - 1 km / 0.6 mi
Macau Olympic Complex (Macau Stadium) - 1.1 km / 0.7 mi
Galaxy Arena - 1.1 km / 0.7 mi
TeamLab SuperNature Macao - 1.1 km / 0.7 mi
Lotus Bridge - 1.2 km / 0.7 mi
Our Lady of Carmel Church - 1.2 km / 0.8 mi
Cotai Arena - 1.2 km / 0.8 mi
Mandarin's House - 1.3 km / 0.8 mi
Flower City Garden - 1.3 km / 0.8 mi
Shoppes at Venetian - 1.3 km / 0.8 mi
The nearest airports are:
Macau Intl. Airport (MFM) - 5.7 km / 3.6 mi
Zhuhai (ZUH-Jinwan) - 33.8 km / 21 mi
Hong Kong International Airport (HKG) - 57.7 km / 35.9 mi
The preferred airport for Hotel Okura Macau is Macau Intl. Airport (MFM).

• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Pets not allowed

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MOP 1000 per night

We have included all charges provided to us by the property.