Name: Best Western Premier Alsterkrug Hotel
Address: Alsterkrugchaussee 277, Hamburg, 22297, DE
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.2

Hamburg HH

Check in 3:00 PM

Check out 11:00 AM

Located in Hamburg (Hamburg-Nord), Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This luxury hotel is 4.9 mi (7.9 km) from Reeperbahn and 5.2 mi (8.4 km) from Hamburg City Hall.

Make yourself at home in one of the 106 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

See all nearby hotels

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Distance from property (meters) - 2
Garage
Renewable energy source - solar
Comprehensive recycling policy
Vegetarian breakfast available
Eco-friendly cleaning products used
Babysitting or childcare (surcharge)
Free parking nearby
Outdoor furniture
No single-use plastic straws
Number of meeting rooms - 6
No single-use plastic stirrers
Swimming nearby
Conference space size (meters) - 248
Electric bicycle charging station
Sailing nearby
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Tours/ticket assistance
Fireplace in lobby
Cruise terminal shuttle (surcharge)
Nature reserve
Comprehensive food waste policy
Energy-saving switches
At least 80% of all lighting comes from LEDs
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Distance from property (ft) - 7
Multilingual staff
Conference center
Electric car charging station
Secured bicycle storage
Breakfast available (surcharge)
Bowling alley on site
Barbecue grill(s)
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Bicycle rentals on site
Canoe on site
Uncovered parking
Banquet hall
Fishing nearby
Covered parking
Food and water bowls
Locally-owned & organized tours & activities
Health or beauty spa nearby
Street parking
Express check-in
Meeting rooms
Change of bed sheets (on request)
Well-lit path to entrance
Change of towels (on request)
Garden
Free newspapers in lobby
Full-service spa
24-hour fitness facilities
Supervised childcare/activities (surcharge)
Boat on site
Off-street parking
Water-efficient toilets only
Wheelchair accessible – no
Water-efficient showers only
Luggage storage
Bus station shuttle (surcharge)
Express check-out
24-hour front desk
Number of restaurants - 2
Housekeeping on request
Spa services on site
Golfing nearby
Rowing or canoeing on site
Smoke-free property
Safe-deposit box at front desk
Sauna
Hiking/biking trails nearby
Steam room
Kayaking nearby
Self parking (surcharge)
Conference space
Valet parking (surcharge)
Terrace
Conference space size (feet) - 2669
Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards, mobile payments, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and 6 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lufthansa Technik AG - 1.2 km / 0.7 mi
Sporthalle Hamburg - 1.8 km / 1.1 mi
Stadtpark - 1.9 km / 1.2 mi
Planetarium Hamburg - 2 km / 1.2 mi
City Nord - 2.6 km / 1.6 mi
Eppendorfer Landstrasse - 2.7 km / 1.7 mi
Cemetery Ohlsdorf - 2.8 km / 1.7 mi
Eppendorfer Park - 3 km / 1.9 mi
University Medical Center Hamburg-Eppendorf - 3.5 km / 2.2 mi
Stadtpark Lake - 3.6 km / 2.2 mi
Kampnagel - 3.9 km / 2.4 mi
Alster Lakes - 4.3 km / 2.7 mi
NDR Elbphilharmonie Orchestra - 4.7 km / 2.9 mi
Hagenbeck Zoo - 5.3 km / 3.3 mi
Tropen-Aquarium Hagenbeck - 5.3 km / 3.3 mi
The nearest airports are:
Hamburg Airport (HAM) - 4.8 km / 3 mi
Paris Orly Airport (ORY) - 924.6 km / 574.5 mi
The preferred airport for Best Western Premier Alsterkrug Hotel is Paris Orly Airport (ORY).

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
Parking height restrictions apply.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Other charges

Fee for buffet breakfast: approximately EUR 27 per person
Uncovered self parking fee: EUR 7 per day
Covered valet parking fee: EUR 17 per day
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: EUR 40 (subject to availability)
Rollaway bed fee: EUR 69 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Alsterkrugchaussee 277, Hamburg, HH 22297, Germany

See all nearby