Atlantica Caldera Palace - All Inclusive

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Basilico Italian, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 7 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 3 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ekklisia Agios Konstantinos - 4.2 km / 2.6 mi
Convention Centre Creta Maris - 4.4 km / 2.7 mi
Aquaworld Aquarium - 4.9 km / 3.1 mi
Sarandaris Beach - 4.9 km / 3.1 mi
Labyrinth Park - 5 km / 3.1 mi
Marina Beach - 5 km / 3.1 mi
Sarakino - 5.5 km / 3.4 mi
Port of Hersonissos - 5.8 km / 3.6 mi
Gouves Beach - 5.8 km / 3.6 mi
St. Paraskevi Church - 5.8 km / 3.6 mi
Dinosauria Park - 6 km / 3.7 mi
Star Beach Water Park - 7 km / 4.3 mi
Acqua Plus Water Park - 7.2 km / 4.5 mi
Lychnostatis - 7.5 km / 4.6 mi
Crete Golf Club - 8.4 km / 5.2 mi
The preferred airport for Atlantica Caldera Palace - All Inclusive is Nikos Kazantzakis Airport (HER) - 18.6 km / 11.6 mi

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from March 27 to November 02.
• Pool access available from 10:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Cashless transactions are available
• Travelife
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night