citizenM Zürich

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. Information provided by the property may be translated using automated translation tools. Guests traveling with a service animal must contact the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• No visitors or unregistered guests are allowed at the property after 11:30 PM.

Other details

Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ethnographic Museum at the University of Zurich - 0.2 km / 0.1 mi
Old Botanical Garden - 0.2 km / 0.2 mi
Swiss Casinos Zurich - 0.3 km / 0.2 mi
Bahnhofstrasse - 0.3 km / 0.2 mi
Beyer Clock and Watch Museum - 0.4 km / 0.2 mi
Museum Baerengasse - 0.4 km / 0.2 mi
Zurich Toy Museum - 0.5 km / 0.3 mi
Paradeplatz - 0.5 km / 0.3 mi
Lindenhof - 0.5 km / 0.3 mi
Fraumuenster - 0.5 km / 0.3 mi
St. Peter Church - 0.6 km / 0.3 mi
Urania Observatory - 0.6 km / 0.4 mi
Zurich Town Hall - 0.7 km / 0.4 mi
Helmhaus - 0.7 km / 0.5 mi
Swiss Craft Center - 0.8 km / 0.5 mi
The preferred airport for citizenM Zürich is Zurich Airport (ZRH) - 11.7 km / 7.2 mi

• One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Contactless check-out is available
• LGBTQIA+ friendly
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No cribs (infant beds) available
• No rollaway/extra beds available
• Events/parties not allowed

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.