Ciel Collection Suites

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 15 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 3:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Cooked-to-order breakfasts are available daily from 8:30 AM to 11:30 AM for a fee.

Featured amenities include express check-in, express check-out, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Koum Kapi Beach - 0.1 km / 0.1 mi
Ethniko Athlitiko Kentro Chanion - 0.3 km / 0.2 mi
Old Venetian Harbor - 0.6 km / 0.4 mi
Park of Peace and Friendship - 0.6 km / 0.4 mi
Venetian Shipyards - 0.6 km / 0.4 mi
Chania Municipal Garden - 0.6 km / 0.4 mi
Greek National Football Museum - 0.6 km / 0.4 mi
Church of Agios Nikolaos - 0.7 km / 0.4 mi
Eleftherios Venizelos Residence & Museum - 0.7 km / 0.4 mi
Historical Museum and Archives - 0.7 km / 0.4 mi
Chania Central Market - 0.8 km / 0.5 mi
War Museum of Chania - 0.8 km / 0.5 mi
Chania Prefecture Government Offices - 0.9 km / 0.5 mi
Ancient Kydonia - 0.9 km / 0.6 mi
Agora - 1 km / 0.6 mi
The nearest major airport is Ioannis Daskalogiannis Airport (CHQ) - 13.8 km / 8.6 mi

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Minimum guest age is 18
• Caters to adults only
• Cashless transactions are available
• Contactless check-in is available
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.