Sterling Lake Palace Alleppey

Check-in

Check-in is from 2:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Other details

Enjoy a meal at SEA FOOD RESTAURANT or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mullakkal Rajarajeswari Temple - 2.8 km / 1.8 mi
Ponnumthuruthu Island - 2.9 km / 1.8 mi
Chettikulangara Bhagavathy Temple - 3.4 km / 2.1 mi
Padanilam Parabrahma Temple - 3.4 km / 2.1 mi
Alleppey Lighthouse - 5 km / 3.1 mi
Ambalapuzha Sree Krishna Temple - 4.7 km / 2.9 mi
Alappuzha Beach - 5.3 km / 3.3 mi
Vijay Beach Park - 5.6 km / 3.5 mi
Vembanad Lake - 8.7 km / 5.4 mi
Edathua Church - 10.8 km / 6.7 mi
Omanappuzha Beach - 11.4 km / 7.1 mi
Revi Karunakaran Museum - 14.7 km / 9.1 mi
Marari Beach - 17 km / 10.5 mi
St. Andrew's Basilica of Arthunkal - 23.8 km / 14.8 mi
Kuttanad - 25 km / 15.5 mi
The nearest major airport is Cochin International Airport (COK) - 85.4 km / 53.1 mi

• Pool access available from 8 AM to 8 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a negative PCR COVID-19 test result.
• Guest providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
• Negative COVID-19 test result must be of specific type(s): PCR
• Contactless check-in is available
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 66
• Pet max weight (per pet) in kg is 30
• Pets cannot be left unattended
• Only dogs are allowed
• Service animals not allowed
• Pets allowed