Hotel Mystays Shinsaibashi

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. A scheduled power outage will take place on November 28, 2025 from 9-10 AM. All facilities that use power, including elevator will not be available during this time. Guests booked in rooms that include a ticket to Solaniwa Onsen must arrange their own transportation to the hot springs (located 4 km away).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Hot springs access is not included in the room rate for children ages 4-6 whose stay is included in the rate; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.

Other details

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Amerikamura - 0.1 km / 0.1 mi
Shinsaibashi-suji Shopping Street - 0.2 km / 0.1 mi
Dotonbori - 0.6 km / 0.4 mi
Tombori River Walk - 0.7 km / 0.4 mi
Dotonbori Glico Sign - 0.7 km / 0.5 mi
Namba Walk Shopping Mall - 0.8 km / 0.5 mi
Orix Theater - 0.8 km / 0.5 mi
Hozenji-Yokocho Alley - 0.9 km / 0.6 mi
Namba Hatch - 1 km / 0.6 mi
Dōtombori Arcade - 1 km / 0.6 mi
Doton Plaza - 1.2 km / 0.7 mi
Namba Grand Kagetsu Theater - 1.4 km / 0.8 mi
Osaka City Air Terminal - 1.4 km / 0.8 mi
Namba Parks - 1.4 km / 0.9 mi
EDION Arena Osaka - 1.4 km / 0.9 mi
The nearest airports are:
Itami Airport (ITM) - 16.3 km / 10.1 mi
Kobe Airport (UKB) - 38.5 km / 23.9 mi
Kansai Intl. Airport (KIX) - 50.1 km / 31.1 mi
The preferred airport for Hotel Mystays Shinsaibashi is Kansai Intl. Airport (KIX).

• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Unicode Support false
• No rollaway/extra beds available

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.