Step into a world of family fun and comfort at Grand Hyatt Hong Kong, where every moment is designed to delight both kids and parents, a 6-minute walk from Hong Kong Convention and Exhibition Centre and 10 minutes by foot from Victoria Harbour. This family-friendly hotel is 5 minutes drive to Lan Kwai Fong and 9 minutes drive to University of Hong Kong.

Kids stay happy thanks to premium bedding, a fully-stocked minibar, complimentary high-speed WiFi, a 55-inch flat-screen TV, daily housekeeping, complimentary daily newspaper, a private balcony and a private bathroom with premium toiletries, kid-friendly amenities and movie nights. Conveniences include a phone, wheelchair-accessibility, an iron and ironing board, bathrobes, a desk and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Proposal/romance packages available
Babysitting or childcare (surcharge)
Outdoor furniture
No single-use plastic straws
Pool umbrellas
Number of meeting rooms - 21
Conference space size (meters) - 1186
Reusable cups only
Reusable tableware only
Limo or town car service available
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 1
Designated smoking areas
Number of outdoor pools - 1
Number of swim-up bars - 1
Tours/ticket assistance
Airport transportation (surcharge)
Accessible airport shuttle
Stroller
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Laundry facilities
Fitness facilities
Banquet hall
Ballroom
Health or beauty spa nearby
Meeting rooms
Spa treatment room(s)
Garden
Free newspapers in lobby
Wedding services
Full-service spa
24-hour fitness facilities
Couples/private dining
Wheelchair accessible – no
Luggage storage
Express check-out
Porter/bellhop
Business center
Pool toys
24-hour front desk
Lifeguard on site
Playground on site
Number of restaurants - 9
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Conference space
Free pool cabanas
Valet parking (surcharge)
Terrace
Hair salon
Pool sun loungers
Conference space size (feet) - 12766
Concierge services
Year Built - 1989
Total number of rooms - 542
Number of floors - 36

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Plateau guestrooms please proceed to the 11th floor upon arrival]. Front desk staff will greet guests on arrival at the property. Guests booked in Plateau room types must check-in at the 11th floor reception.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Chinese cuisine at One Harbour Road, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Hong Kong Island? This hotel has 12766 square feet (1186 square meters) of space consisting of conference space and 21 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Hong Kong Academy for Performing Arts - 0.2 km / 0.1 mi
Central Plaza - 0.2 km / 0.1 mi
Hong Kong Convention and Exhibition Centre - 0.5 km / 0.3 mi
Queen's Road East - 0.7 km / 0.4 mi
Golden Bauhinia Square - 0.7 km / 0.4 mi
Wan Chai Road - 0.7 km / 0.5 mi
Victoria Harbour - 0.8 km / 0.5 mi
Pacific Place - 1 km / 0.6 mi
Causeway Bay Shopping Plaza - 1.1 km / 0.7 mi
Hopewell Centre - 1.2 km / 0.7 mi
Central Harbourfront Event Space - 1.2 km / 0.7 mi
Hong Kong Park - 1.2 km / 0.8 mi
Hong Kong City Hall - 1.4 km / 0.8 mi
Times Square Shopping Mall - 1.4 km / 0.9 mi
Happy Valley Race Course - 1.5 km / 0.9 mi
The preferred airport for Grand Hyatt Hong Kong is Hong Kong International Airport (HKG) - 38.3 km / 23.8 mi

Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Cashless payment methods are available for all transactions.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
EarthCheck
Cashless transactions are available
Essential workers only - NO
No elevators

Pets

Pets not allowed

Other charges

Fee for buffet breakfast: approximately HKD 368 per person
Airport shuttle fee: HKD 1650 per vehicle (one-way, maximum occupancy 4)
Valet parking fee: HKD 800 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1 Harbour Road, Hong Kong, , Hong Kong SAR China

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Grand Hyatt Hong Kong