Name: Krystal Cancun
Address: Paseo Kukulcan km 9, lotes 9 y 9A Zona Hotelera, Cancun, 77500, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 3.2

Cancun QROO

Check in 3:00 PM

Check out 12:00 PM

With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.

Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

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Property Details

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Beach volleyball on site
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Eco-friendly cleaning products used
Babysitting or childcare (surcharge)
Parking (limited spaces)
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 5
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Sailing nearby
Free WiFi
Scuba diving nearby
Number of bars/lounges - 3
Number of poolside bars - 1
Number of spa tubs - 1
Number of outdoor pools - 1
Number of swim-up bars - 1
Tours/ticket assistance
Fitness classes on site
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
Vegan menu options available
Vegetarian menu options available
Parasailing nearby
Multilingual staff
Water dispenser
Breakfast available (surcharge)
Laundry facilities
Children's club (free)
Elevator
Fitness facilities
Locally-sourced food on site (80% or more)
Guest education on local ecosystems and culture
Organic food
Beach umbrellas
Windsurfing nearby
Television in common areas
Spa treatment room(s)
Garden
Wedding services
Full-service spa
Beach towels
Boat tours nearby
Yoga classes/instruction on site
Elevator door width (inches) - 36
Water dispenser use by guests actively encouraged
Elevator door width (centimeters) - 91
Wheelchair accessible – no
Children's toys
Luggage storage
24-hour front desk
Playground on site
Number of restaurants - 4
Golfing nearby
Smoke-free property
Snorkeling nearby
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Free valet parking
Hair salon
Pool sun loungers
ATM/banking
Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cancun Convention Center - 0.2 km / 0.1 mi
Gaviota Azul Beach - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.4 km / 0.3 mi
Plaza Caracol Mall - 0.5 km / 0.3 mi
Caracol Beach - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.6 mi
Playa Ancha - 1.3 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.4 km / 1.5 mi
Tortuga Beach - 3.1 km / 1.9 mi
La Isla Shopping Mall - 3.4 km / 2.1 mi
Tequila Museum - 3.7 km / 2.3 mi
Isla Dorada - 4 km / 2.5 mi
The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Resort fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately MXN 270 for adults and MXN 135 for children
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Kukulcan km 9, lotes 9 y 9A, Cancun, QROO 77500, Mexico

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