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Check-in

Check-in is from 2:00 PM until 8:00 PM. Guests must be at least 25 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property only accepts cash
• Mobile payment options include: PayPal
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
• This property charges consumption-based electricity fees for use over 30 kW per stay.

Other details

Local cuisine breakfasts are available daily from 8 AM to 11 AM for a fee.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle 12 - 0.4 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.6 km / 0.4 mi
Quinta Avenida - 0.7 km / 0.4 mi
Riviera Gran Casino - 0.7 km / 0.5 mi
Central Square - 0.8 km / 0.5 mi
Calle Corazón - 0.8 km / 0.5 mi
Mario Villanueva Stadium Madrid - 0.8 km / 0.5 mi
3D Museum of Wonders - 0.9 km / 0.6 mi
Mamitas Beach - 0.9 km / 0.6 mi
Mercado Playa del Carmen - 1 km / 0.6 mi
Pier Navega - 1 km / 0.6 mi
Playa del Carmen Main Beach - 1 km / 0.6 mi
Founders Park - 1.5 km / 0.9 mi
Plaza Paraiso - 1.6 km / 1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.5 km / 22.1 mi
Cancun Intl. Airport (CUN) - 55.6 km / 34.5 mi

• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Resort fees

You'll be asked to pay the following charges at the property:

• Deposit: USD 250.0 per accommodation, per stay
• Cleaning deposit: USD 80.00 per stay
• 10 percent cleaning fee will be charged (varies per unit)
• Service fee: 6 percent

We have included all charges provided to us by the property.