Sheraton Santo Domingo Hotel

Check-in

Check-in is from 3:00 PM.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Cafe Casabe Restaurant, a restaurant where you can take in the pool view, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Santo Domingo? This hotel has 5355 square feet (497 square meters) of space consisting of a conference center and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Casino Diamante - 0.1 km / 0.1 mi
Malecon - 0.1 km / 0.1 mi
Grand Casino Jaragua - 0.3 km / 0.2 mi
El Obelisco Macho - 0.6 km / 0.4 mi
Hostos Park - 0.8 km / 0.5 mi
Guibia Beach - 1 km / 0.6 mi
Puerta de la Misericordia - 1.4 km / 0.8 mi
Palacio de Bellas Artes - 1.4 km / 0.9 mi
Playa Montesinos - 1.6 km / 1 mi
Parque Independencia - 1.6 km / 1 mi
Plaza de la Cultura - 1.6 km / 1 mi
Biblioteca Nacional Pedro Henríquez Ureña - 1.6 km / 1 mi
Palace of Fine Arts - 1.6 km / 1 mi
The Count's Gate - 1.6 km / 1 mi
Plaza Patriótica Francisco del Rosario Sánchez - 1.6 km / 1 mi
The nearest airports are:
Santo Domingo (JBQ-La Isabela Intl.) - 19.6 km / 12.2 mi
Las Americas Intl. Airport (SDQ) - 28.2 km / 17.5 mi
The preferred airport for Sheraton Santo Domingo Hotel is Las Americas Intl. Airport (SDQ).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Contactless check-out is available
• Beach nearby
• Contactless check-in is available

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 40
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 18
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed