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1800 244 400 INTL. +61 3 8827 0770
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Ace Hotel New York

Ace Hotel New York

New York New York
Check in 3:00 PM
Check out 12:00 PM
Discover a paradise for pets and their owners at Ace Hotel New York, where four-legged travelers are treated like VIP guests, steps from 5th Avenue and 6 minutes by foot from Empire State Building. This hotel is 10 minutes walk to Madison Square Garden and 20 minutes walk to Broadway.

Relax in accommodations featuring premium bedding, air conditioning, a 42-inch flat-screen TV, cable & satellite channels, daily housekeeping, a fully-stocked minibar and complimentary high-speed WiFi, easy-clean surfaces and versatile comforts. Conveniences include bathrobes, an in-room safe, a phone and an iron and ironing board.

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Property Details

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.

  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Coworking spaces
  • Wheelchair-accessible path to elevator
  • Number of meeting rooms - 1
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 1
  • Braille or raised signage
  • 24-hour fitness facilities
  • Registration desk height (centimeters) - 122
  • Elevator door width (inches) - 36
  • Registration desk height (inches) - 48
  • Elevator door width (centimeters) - 91
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Express check-out
  • Visual alarms in hallways
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 2
  • Elevator
  • Self parking (surcharge)
  • Fitness facilities
  • Wheelchair accessible path of travel
  • ATM/banking
  • Total number of rooms - 286
  • Number of floors - 12

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Other details

Satisfy your appetite at Koloman, a restaurant which features a bar/lounge. Dining is also available at the 2 coffee shops/cafes. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
5th Avenue - 0.1 km / 0.1 mi
Madison Square Park - 0.4 km / 0.2 mi
Herald Square - 0.5 km / 0.3 mi
Empire State Building - 0.5 km / 0.3 mi
Macy's - 0.5 km / 0.3 mi
Flatiron Building - 0.6 km / 0.4 mi
Madison Square Garden - 0.7 km / 0.5 mi
Chelsea Hotel - 1 km / 0.6 mi
Gramercy Park - 1.1 km / 0.7 mi
Broadway - 1.1 km / 0.7 mi
Union Square Park - 1.1 km / 0.7 mi
Bryant Park - 1.1 km / 0.7 mi
Times Square - 1.1 km / 0.7 mi
New York Public Library - 1.2 km / 0.8 mi
Town Hall - 1.4 km / 0.9 mi
The nearest airports are:
LaGuardia Airport (LGA) - 14.8 km / 9.2 mi
Teterboro, NJ (TEB) - 19.6 km / 12.2 mi
Newark Liberty Intl. Airport (EWR) - 28.1 km / 17.5 mi
John F. Kennedy Intl. Airport (JFK) - 28 km / 17.4 mi
Linden, NJ (LDJ) - 37.3 km / 23.2 mi
The preferred airport for Ace Hotel New York is John F. Kennedy Intl. Airport (JFK).

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • Contactless check-in is available
  • Property does not offer onsite COVID-19 testing

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 25
  • Pet max weight (per pet) in kg is 11
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.92 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

20 West 29th Street, New York, New York 10001, United States
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