A stay at TORTUE HAMBURG places you in the heart of Hamburg, within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. This boutique hotel is 1.1 mi (1.7 km) from Elbe Philharmonic Hall and 1.3 mi (2 km) from Reeperbahn.

Make yourself at home in one of the 128 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

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Property Details

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Newspapers in lobby (surcharge)
Luggage storage
Porter/bellhop
Wheelchair-accessible path to elevator
Meeting rooms
24-hour front desk
Breakfast available (surcharge)
Free WiFi
Number of bars/lounges - 5
Number of restaurants - 3
Well-lit path to entrance
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Laundry facilities
Tours/ticket assistance
Elevator
Valet parking (surcharge)
Terrace
Concierge services

Check-in

Check-in is from 4:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Other details

Enjoy French cuisine at brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Neuer Wall - 0.2 km / 0.1 mi
Gansemarkt - 0.5 km / 0.3 mi
Rathausmarket - 0.6 km / 0.3 mi
Jungfernstieg - 0.6 km / 0.4 mi
Laeiszhalle - 0.6 km / 0.4 mi
Deichstrasse - 0.6 km / 0.4 mi
Hamburg City Hall - 0.6 km / 0.4 mi
Inner Alster Lake - 0.6 km / 0.4 mi
St. Michaelis Church - 0.6 km / 0.4 mi
St. Nikolai Church - 0.7 km / 0.4 mi
St Nikolai Memorial - 0.7 km / 0.4 mi
Hamburg State Opera - 0.7 km / 0.4 mi
Moenckebergstrasse - 0.8 km / 0.5 mi
Europa Passage - 0.8 km / 0.5 mi
Casino Esplanade - 0.9 km / 0.5 mi
The nearest airports are:
Hamburg Airport (HAM) - 10.9 km / 6.8 mi
Lübeck (LBC) - 75.5 km / 46.9 mi

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
At check-in, guests must provide a record of full COVID-19 vaccination.
The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Resort fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Other charges

Fee for full breakfast: approximately EUR 55 for adults and EUR 19 for children
Valet parking fee: EUR 39 per day
Pet fee: EUR 30 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Stadthausbrücke 10, Hamburg, 20355, Germany

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