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Sheraton Santiago Hotel and Convention Center

Sheraton Santiago Hotel and Convention Center

Santiago Region Metropolitana
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities are closed on Monday:

  • Outdoor pool

Create lifelong memories at Sheraton Santiago Hotel and Convention Center, where family adventures begin and smiles are guaranteed for every age, you'll be a 3-minute drive from Costanera Center and 6 minutes from Parque Arauco Mall. This family-friendly hotel is 7 minutes walk to Santiago Metropolitan Park and 15 minutes walk to Clínica Indisa.

Ideal for families, our rooms come with air conditioning, in-room coffee & tea facilities, a 32-inch flat-screen TV, a private bathroom with premium toiletries, cable & satellite channels, complimentary high-speed WiFi, premium bedding and room service, rollaway beds and extra space for little ones. Conveniences include wheelchair-accessibility, an in-room safe, a phone, a desk, an iron and ironing board and bathrobes.

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Property Details

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can get around on the shuttle (surcharge), which operates within 50 km.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Number of meeting rooms - 1
  • Conference space size (meters) - 704
  • Bicycle on site
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Ski storage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Recycling
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Rooftop garden
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Free grocery shopping service
  • Dog exercise area
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Area shuttle (surcharge)
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 4
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Self parking (surcharge)
  • Conference space
  • Terrace
  • Hair salon
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 7578
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 379
  • Number of floors - 7

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy international cuisine at El Jardin Coffee Shop, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 11:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Santiago? This hotel has 7578 square feet (704 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Clínica Indisa - 0.6 km / 0.4 mi
Sculpture Park - 0.6 km / 0.4 mi
Santiago Metropolitan Park - 0.8 km / 0.5 mi
Municipal Market of Providencia - 1 km / 0.6 mi
Sernatur - 1.1 km / 0.7 mi
Drugstore - 1.1 km / 0.7 mi
Santiago Cable Car: Oasis Station - 1.1 km / 0.7 mi
Nescafé Theater of The Arts - 1.1 km / 0.7 mi
Vivo Panorámico - 1.2 km / 0.8 mi
Santiago Cable Car: Tupahue Station - 1.3 km / 0.8 mi
Costanera Center - 1.5 km / 0.9 mi
Gran Torre Santiago - 1.6 km / 1 mi
Clinica Santa Maria - 1.9 km / 1.2 mi
Chilean National Zoo - 2.2 km / 1.3 mi
Apoquindo - 2.2 km / 1.4 mi
The preferred airport for Sheraton Santiago Hotel and Convention Center is Santiago Intl. Airport (SCL) - 20.7 km / 12.9 mi

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQIA+ friendly

Pets

  • Only dogs and cats are allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately CLP 11000 for adults and CLP 11000 for children
  • Fee for in-room wireless internet: CLP 0 per day (rates may vary)
  • Fee for in-room wired internet: CLP 0 per day (rates may vary)
  • Airport shuttle fee: CLP 35000 per vehicle (one way)
  • Pet fee: CLP 81000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 30000.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Ave Santa Maria 1742, Santiago, Region Metropolitana 1742, Chile
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