Surrender to tranquility the moment you step into Hilton Astana, where relaxation is an art form, you'll be within a 10-minute walk of EXPO 2017 and MEGA Silk Way. This family-friendly hotel is 4 minutes drive to Alau Ice Palace and 6 minutes drive to Saryarka Velodrome.

Rejuvenate with cable & satellite channels, daily housekeeping, a 40-inch flat-screen TV, air conditioning, rainfall showerhead, deep soaking bathtub, premium bedding and room service, direct access to our luxury spa. Conveniences include a desk, an iron and ironing board, an in-room safe, wheelchair-accessibility, a phone and bathrobes.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Number of meeting rooms - 9
Conference space size (meters) - 700
Free WiFi
Number of bars/lounges - 2
Number of hot tubs - 1
Designated smoking areas
Number of outdoor pools - 1
Number of indoor pools - 1
Wheelchair accessible parking
Rooftop terrace
Airport transportation (surcharge)
Wheelchair-accessible lounge
No accessible shuttle
Wheelchair-accessible on-site restaurant
Sign language-capable staff
Visual alarms in hallways
Handrails in stairways
Multilingual staff
Handrails in hallways
Wheelchairs available on site
Number of accessible parking spaces - 2
Breakfast available (surcharge)
Turkish bath/Hammam
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Meeting rooms
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Spa treatment room(s)
Well-lit path to entrance
Stair-free path to entrance
Free newspapers in lobby
Wedding services
Full-service spa
Registration desk height (centimeters) - 104
Elevator door width (inches) - 43
Registration desk height (inches) - 41
Hallway handrail height (centimeters) - 86
Stairwell handrail height (inches) - 37
Elevator door width (centimeters) - 109
Hallway handrail height (inches) - 34
Luggage storage
Grocery/convenience store
Stairwell handrail height (centimeters) - 94
Business center
24-hour front desk
Number of restaurants - 1
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Conference space
Terrace
ATM/banking
Conference space size (feet) - 7535
Concierge services
Year Built - 2017
Total number of rooms - 253

Check-in

Check-in is from 2:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Astana? This hotel has 7535 square feet (700 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
EXPO 2017 - 0.6 km / 0.4 mi
MEGA Silk Way - 0.8 km / 0.5 mi
Alau Ice Palace - 2.1 km / 1.3 mi
Saryarka Velodrome - 2.9 km / 1.8 mi
Astana Arena - 3.2 km / 2 mi
Keruen - 4.8 km / 3 mi
Islamic Centre - 4.9 km / 3 mi
Kazakhstan Central Concert Hall - 4.9 km / 3.1 mi
KazMunayGaz - 5.6 km / 3.5 mi
Kazakhstan Ministry of Foreign Affairs - 5.6 km / 3.5 mi
Transport & Communications Ministry - 5.7 km / 3.5 mi
Korme Exhibition Complex - 5.7 km / 3.6 mi
Parliament of Kazakhstan - 5.7 km / 3.6 mi
House of Ministries - 5.8 km / 3.6 mi
Bayterek Tower - 5.8 km / 3.6 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 10.1 km / 6.3 mi

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-out is available.

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Contactless check-out is available

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for continental breakfast: approximately KZT 10000 to 10000 per person
Airport shuttle fee: KZT 11000 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Heydar Aliyev Street 14, Astana, 010000, Kazakhstan

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Hilton Astana