With a stay at Tensui Saryo in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. This hotel is 6.5 mi (10.5 km) from Lake Ashi and 12.2 mi (19.6 km) from Gotemba Premium Outlets.

Make yourself at home in one of the 34 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

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Property Details

Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine.

Wheelchair accessible (may have limitations)
Vending machine
Wheelchair-accessible on-site restaurant
Luggage storage
Parking (limited spaces)
Wheelchair-accessible path to elevator
Multilingual staff
Front desk (limited hours)
Wheelchairs available on site
Wheelchair-accessible registration desk
Breakfast available (surcharge)
Free WiFi
Number of bars/lounges - 1
Spa treatment room(s)
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Free self parking
Elevator

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 20 to check-in.

The front desk is open daily from 8 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Meals are available by reservation only and cannot be requested after check-in. Guests with dietary restrictions or food allergies should contact this property 3 days in advance. Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Other details

Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Japanese breakfasts are available daily from 7 AM to 9 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Gora Park - 0.5 km / 0.3 mi
Hakone Museum of Art - 0.7 km / 0.4 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 1.2 km / 0.7 mi
Hakone Open Air Museum - 1.2 km / 0.7 mi
Okada Museum of Art - 1.8 km / 1.1 mi
Hakone Kowakien Yunessun - 2.1 km / 1.3 mi
Chisuji Falls - 2.3 km / 1.4 mi
Ōwakudani - 2.7 km / 1.6 mi
Sengokuhara Onsen - 2.8 km / 1.7 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Hakone Ropeway - 4.2 km / 2.6 mi
Hakone Venetian Glass Museum - 4.7 km / 2.9 mi
Lalique Museum Hakone - 6.5 km / 4.1 mi
Hakone Yunohana Golf Course - 6.8 km / 4.2 mi
Hakone Village Samurai Museum - 6.9 km / 4.3 mi
The nearest airports are:
Haneda Airport (HND) - 99.3 km / 61.7 mi
Narita Intl. Airport (NRT) - 165.9 km / 103.1 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.

Resort fees

You'll be asked to pay the following charges at the property:

Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property. The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Other charges

Fee for Japanese breakfast: approximately JPY 3300 per person
Late check-out fee: JPY 5500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1320-276 Gora , Hakone, Kanagawa 250-0408, Japan

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