The Venetian Macao

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The property reserves the right to refuse name changes on reservations.

Other details

Enjoy Chinese cuisine at Pin Xue Xuan, one of the hotel's 15 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Buffet breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Distances are displayed to the nearest 0.1 mile and kilometer.
Qube at the Venetian - 0.1 km / 0.1 mi
TeamLab SuperNature Macao - 0.2 km / 0.2 mi
Galaxy Macau Casino - 0.3 km / 0.2 mi
Cotai Arena - 0.4 km / 0.2 mi
Shoppes at Venetian - 0.4 km / 0.2 mi
Museum of Taipa and Coloane History - 0.5 km / 0.3 mi
Macau Matsu - 0.5 km / 0.3 mi
Galaxy International Convention Center - 0.6 km / 0.4 mi
Rua do Cunha - 0.6 km / 0.4 mi
Tai Pa Village - 0.7 km / 0.4 mi
Cotai Strip - 0.8 km / 0.5 mi
Galaxy Arena - 1 km / 0.6 mi
Venetian Macao Casino - 1 km / 0.6 mi
Macau University of Science and Technology - 1.1 km / 0.7 mi
Macau Olympic Complex (Macau Stadium) - 1.1 km / 0.7 mi
The nearest airports are:
Macau Intl. Airport (MFM) - 5.5 km / 3.4 mi
Zhuhai (ZUH-Jinwan) - 59.8 km / 37.1 mi
Hong Kong International Airport (HKG) - 59.5 km / 37 mi
The preferred airport for The Venetian Macao is Macau Intl. Airport (MFM).

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed