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Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour

Auckland
Check in 3:00 PM
Check out 11:00 AM
Located in Auckland (Auckland Central Business District), Sofitel Auckland Viaduct Harbour is within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. This luxury hotel is 0.6 mi (0.9 km) from SkyCity Casino and 0.6 mi (0.9 km) from Queen Street Shopping District.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Wired and wireless internet access is complimentary, and Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 500
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Sailing nearby
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Covered parking
  • Wheelchair accessible
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Secured parking
  • Express check-in
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Spa treatment room(s)
  • Marina on site
  • Change of towels (on request)
  • Free newspapers in lobby
  • Full-service spa
  • Boat tours nearby
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Library
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Surfing/bodyboarding nearby
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Computer station
  • ATM/banking
  • Conference space size (feet) - 5380
  • 24-hour business center
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at La Marée Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Victoria Park - 0.3 km / 0.2 mi
ASB Waterfront Theatre - 0.4 km / 0.3 mi
Fly A Jet - Flight Simulator - 0.5 km / 0.3 mi
ANZ Viaduct Events Centre - 0.5 km / 0.3 mi
Victoria Park Market - 0.7 km / 0.4 mi
DFS Galleria Auckland - 0.8 km / 0.5 mi
New Zealand Maritime Museum - 0.9 km / 0.5 mi
Sky Tower - 0.9 km / 0.6 mi
SkyCity Casino - 0.9 km / 0.6 mi
Queen Street Shopping District - 0.9 km / 0.6 mi
Princes Wharf - 1 km / 0.6 mi
Commercial Bay - 1 km / 0.6 mi
Kawakawa Bay - 1 km / 0.6 mi
La Cigale Market at Britomart - 1.1 km / 0.7 mi
High Street - 1.1 km / 0.7 mi
The preferred airport for Sofitel Auckland Viaduct Harbour is Auckland Intl. Airport (AKL) - 27.4 km / 17 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • LGBTQ friendly
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Property does not offer onsite COVID-19 testing
  • Masks are compulsory at the property
  • Qualmark Sustainable Tourism Business Award
  • Property does not require health documentation at check-in
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately NZD 52 per person
  • Airport shuttle fee: NZD 42 per person (one-way)
  • Covered valet parking fee: NZD 52 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

21 Viaduct Harbour Avenue, Auckland, 1010, New Zealand