Novotel Balikpapan

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 19 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses a grey water recycling system
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Balikpapan? This hotel has 10333 square feet (960 square meters) of space consisting of conference space and 9 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bekapai Garden - 0.2 km / 0.1 mi
Ruko Bandar - 0.3 km / 0.2 mi
Masjid Agung At-Taqwa - 0.9 km / 0.5 mi
Plaza Balikpapan - 1 km / 0.6 mi
Monument Perjuangan Rakyat - 2 km / 1.2 mi
Pantai Monpera - 2 km / 1.2 mi
Kemala Beach - 2.4 km / 1.5 mi
Pantai Banua Patra - 3 km / 1.9 mi
Aquaboom Waterpark - 3.2 km / 2 mi
E Walk - 3.2 km / 2 mi
BSB Beach - 3.2 km / 2 mi
Pentacity Mall - 3.3 km / 2 mi
Nipah-Nipah Beach - 19.2 km / 12 mi
Manggar Sari Beach - 20.7 km / 12.8 mi
Pantai Corong - 35.3 km / 22 mi
The preferred airport for Novotel Balikpapan is Balikpapan (BPN-Sepinggan Intl.) - 9.3 km / 5.8 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• Onsite COVID-19 testing (PCR) is available
• Beach nearby
• Cashless transactions are available
• Onsite COVID-19 testing (Antigen) is available
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed