Vila Gale Santa Cruz Resort Hotel

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Versatil, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Santa Cruz? This hotel has 9580 square feet (890 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Palmeiras Beach - 0.2 km / 0.1 mi
Aquaparque Madeira - 1.1 km / 0.7 mi
Quinta Da Junta - 5.4 km / 3.4 mi
Igreja Matriz de Machico - 5.5 km / 3.4 mi
Forte de Nossa Senhora do Amparo - 5.7 km / 3.5 mi
Santo da Serra Market - 5.7 km / 3.6 mi
Machico Beach - 5.8 km / 3.6 mi
Santo da Serra Golf Club - 6.7 km / 4.2 mi
Pico do Facho Viewpoint - 9 km / 5.6 mi
Road of Christ the King - 9 km / 5.6 mi
Reis Magos Beach - 9.2 km / 5.7 mi
Ponta da Oliveira - 9.3 km / 5.8 mi
Palheiro Golfe - 11.3 km / 7 mi
Garajau Cable Car - 11.6 km / 7.2 mi
Whale Museum - 11.7 km / 7.3 mi
The preferred airport for Vila Gale Santa Cruz Resort Hotel is Cristiano Ronaldo Airport (FNC) - 4.8 km / 3 mi

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Ecostars
• Professional property host/manager
• Contactless check-out is available
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• By ocean
• Beach nearby
• Cashless transactions are available
• Contactless check-in is available

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.