Sugar Hotel

Check-in

Check-in is from 2:00 PM until midnight.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Table Mountain National Park - 0.3 km / 0.2 mi
Cape Quarter Lifestyle Village - 0.5 km / 0.3 mi
Greenpoint Market - 1.1 km / 0.7 mi
Bree Street - 1.1 km / 0.7 mi
Zeitz Museum of Contemporary Art Africa - 1.1 km / 0.7 mi
Cape Town Stadium - 1.2 km / 0.7 mi
Greenmarket Square - 1.2 km / 0.8 mi
Two Oceans Aquarium - 1.2 km / 0.8 mi
The Watershed - 1.3 km / 0.8 mi
Long Street - 1.3 km / 0.8 mi
Green Point Park - 1.3 km / 0.8 mi
34 Long - 1.4 km / 0.9 mi
Cape Town International Convention Centre - 1.5 km / 0.9 mi
Nelson Mandela Gateway - 1.5 km / 0.9 mi
St. Georges Mall - 1.5 km / 0.9 mi
The preferred airport for Sugar Hotel is Cape Town Intl. Airport (CPT) - 22.4 km / 13.9 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Contactless check-in is available
• No elevators

Pets

• Pets not allowed