Volando Urai Spring Spa and Resort

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 20 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Other details

Grab a bite at Soyan, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Wulai Old Street - 2.2 km / 1.4 mi
Lover's Trail - 3.2 km / 2 mi
Yunxian Park - 4.3 km / 2.7 mi
Wulai Waterfalls - 4.3 km / 2.7 mi
XinXian Trail - 6.8 km / 4.2 mi
Neidong Forest Recreation Area - 9.8 km / 6.1 mi
Bitan Waterfront Shopping District - 13.3 km / 8.3 mi
Bitan Scenic Area - 13.5 km / 8.4 mi
YingHe Cave Trailhead - 15.8 km / 9.8 mi
National Chengchi University - 19.2 km / 11.9 mi
Taiwan Police College - 19.2 km / 11.9 mi
Maokong Gondola Taipei Zoo Station - 19.9 km / 12.4 mi
National Taiwan University of Science and Technology - 19.9 km / 12.4 mi
National Taiwan University - 20 km / 12.4 mi
Gongguan Night Market - 20.2 km / 12.6 mi
The nearest airports are:
Songshan Airport (TSA) - 31.2 km / 19.4 mi
Taoyuan International Airport (TPE) - 64.8 km / 40.2 mi
The preferred airport for Volando Urai Spring Spa and Resort is Songshan Airport (TSA).

• Hot springs access available from 10:00 AM to 11:00 PM.
• Guests under 8 years old are not permitted at this adults-only property.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Minimum guest age is 8
• No rollaway/extra beds available
• Caters to adults only
• Cashless transactions are available
• Essential workers only - NO

Pets

• Pets not allowed