Venice Heaven Apartments Ca' Matilde

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite from the grocery/convenience store serving guests of this apartment.

Featured amenities include express check-out, laundry facilities, and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Palazzo Grassi - 0.2 km / 0.2 mi
Palazzo Malipiero - 0.3 km / 0.2 mi
Teatro La Fenice - 0.4 km / 0.2 mi
Palazzo Cavalli-Franchetti - 0.4 km / 0.2 mi
Santa Maria del Giglio - 0.4 km / 0.2 mi
Palazzo Contarini del Bovolo - 0.4 km / 0.2 mi
Palazzo Barbaro - 0.4 km / 0.2 mi
Palazzo Pisani Moretta - 0.4 km / 0.3 mi
Basilica di Santa Maria Gloriosa dei Frari - 0.5 km / 0.3 mi
Accademia Waterbus - 0.5 km / 0.3 mi
Academy Bridge - 0.5 km / 0.3 mi
Scuola Grande di San Rocco - 0.5 km / 0.3 mi
Teatro Goldoni - 0.5 km / 0.3 mi
Gallerie dell'Accademia - 0.6 km / 0.3 mi
Ca' Foscari University of Venice - 0.7 km / 0.4 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 15 April.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• The property is professionally cleaned.
• Guests can access their rooms with a mobile device.
• Contactless check-out is available.
• At check-in, guests must provide a record of full COVID-19 vaccination.

Resort fees

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.80 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 4.00 per person, per night for adults; EUR 2.00 per night for guests aged 10-16 years old.
• Seasonally adjusted heating fee: EUR 15 per accommodation, per night
• A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.