Alua Calas de Mallorca Resort - Hyatt Inclusive Collection

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services and a 24-hour front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cala Antena Beach - 0.6 km / 0.4 mi
Cala Domingo Beach - 1.4 km / 0.9 mi
Cala Domingos Petit - 1.7 km / 1.1 mi
Cala Murada Beach - 2.3 km / 1.4 mi
Cala Bota - 2.5 km / 1.5 mi
Cala Pilota - 4.4 km / 2.7 mi
Cala Magraner - 4.7 km / 2.9 mi
Cala Enganapastor - 10.4 km / 6.5 mi
Cala Sequer - 10.4 km / 6.5 mi
Caló des Serral - 10.5 km / 6.5 mi
Vall d'Or Golf - 10.7 km / 6.6 mi
Closos de Can Gaià - 12.2 km / 7.6 mi
S'Algar - 12.2 km / 7.6 mi
Playa Romàntica - 12.3 km / 7.6 mi
Platja de es Babo - 12.3 km / 7.6 mi
The preferred airport for Alua Calas de Mallorca Resort - Hyatt Inclusive Collection is Palma de Mallorca Airport (PMI) - 61.6 km / 38.3 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 10:00 AM to 6:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-in is available.

Hotel policies

General

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.