The Palm Grove
Renovations
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Property Details
Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
- Dry cleaning/laundry service
- Shopping on site
- Dock
- Pool umbrellas
- 24-hour pool access
- Free WiFi
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Designated smoking areas
- Number of outdoor pools - 2
- Picnic area
- Garden
- Tours/ticket assistance
- Beach towels
- Airport transportation (surcharge)
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Breakfast available (surcharge)
- Number of restaurants - 1
- Spa services on site
- Safe-deposit box at front desk
- Number of coffee shops/cafes - 1
- Snack bar/deli
- Children's pool
- Laundry facilities
- Free pool cabanas
- Terrace
- Pool sun loungers
- ATM/banking
- Motorcycle parking only
- Bicycle rentals on site
- Concierge services
Check-in
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Other details
Enjoy local and international cuisine at Palm Grove, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and motorcycle parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Pura Segara Desa Pekraman Lembongan - 0.2 km / 0.1 mi
Mushroom Bay Beach - 0.2 km / 0.2 mi
Puncak Sari Temple - 1 km / 0.6 mi
Gala-Gala Underground House - 1.2 km / 0.7 mi
Devil's Tear - 1.3 km / 0.8 mi
Sandy Bay Beach - 1.3 km / 0.8 mi
Dream Beach - 1.3 km / 0.8 mi
Sunset Point - 1.9 km / 1.2 mi
Organic Lembongan Spa - 2.3 km / 1.5 mi
Mangrove Forest - 2.5 km / 1.6 mi
Pekraman Sakenan Pura Desa Lembongan - 2.6 km / 1.6 mi
Yellow Bridge - 2.7 km / 1.7 mi
Pura Wayah Dalem Majapahit - 3.1 km / 1.9 mi
Paradise Beach - 3.2 km / 2 mi
Song Tepo Beach - 3.3 km / 2.1 mi
The preferred airport for The Palm Grove is Ngurah Rai Intl. Airport (DPS) - 84.6 km / 52.5 mi
- 24-hour pool access
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Hotel policies
General
- Professional property host/manager
- Contactless check-out is available
- Shield between guests and staff in main contact areas
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Property confirms they are implementing guest safety measures
- Temperature checks are available to guests
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Masks are available to guests
- Contactless check-in is available
- Protective clothing is available to guests
- Essential workers only - NO
- Commonly-touched surfaces are cleaned with disinfectant
- No elevators
Pets
- Service animals not allowed
- Pets not allowed
Other charges
- Fee for cooked-to-order breakfast: approximately IDR 80000–125000 per person
- Airport shuttle fee: IDR 430000 per person (roundtrip)
- Airport shuttle fee per child: IDR 275000 (roundtrip), (from 1 to 10 years old)
- A late check-out fee will be charged
- Rollaway bed fee: IDR 250000.0 per day