Hivernage Hotel And Spa

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Stop by the hotel's restaurant, La Table du Marché, for lunch or dinner. Dining is also available at the 3 coffee shops/cafes, and 24-hour room service is provided. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bab El Djedid - 0.2 km / 0.1 mi
Le Grand Casino de La Mamounia - 0.4 km / 0.3 mi
Casino de Marrakech - 0.6 km / 0.4 mi
Cyber Park - 0.7 km / 0.4 mi
Koutoubia Mosque - 0.9 km / 0.6 mi
Avenue Mohamed VI - 0.9 km / 0.6 mi
Artisanal Craft Center Marrakech - 1 km / 0.6 mi
Menara Mall - 1.1 km / 0.7 mi
Bab Agnaou - 1.4 km / 0.9 mi
Les Bains de Marrakech - 1.4 km / 0.9 mi
Royal Tennis Harti - 1.4 km / 0.9 mi
Place of Youth - 1.5 km / 0.9 mi
Place du 16 November - 1.5 km / 0.9 mi
Jemaa el-Fnaa - 1.5 km / 0.9 mi
Grand Poste Gueliz - 1.5 km / 0.9 mi
The preferred airport for Hivernage Hotel And Spa is Menara Airport (RAK) - 5.5 km / 3.4 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.