Suites del Lago

Check-in

Check-in is from 12:00 PM until 10:00 PM.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property only accepts cash

Other details

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Old Peñol Replica - 8.6 km / 5.4 mi
Peñol-Guatapé Reservoir - 9 km / 5.6 mi
Valerio Antonio Jimenez Cultural Center - 10.3 km / 6.4 mi
Peñol Cross - 11.8 km / 7.3 mi
Catholic University of the East - 16.6 km / 10.3 mi
Rock of Guatapé - 17.3 km / 10.8 mi
Museo Histórico Casa de la Convención - 17.8 km / 11.1 mi
Rionegro Antioquia Main Park - 18 km / 11.2 mi
Piedra del Marial - 18.1 km / 11.2 mi
Parque Comfama - 18.4 km / 11.4 mi
Estadio Alberto Grisales Stadium - 18.8 km / 11.7 mi
San Nicolás Mall - 19.2 km / 11.9 mi
Comfama Tutucán Recreational Park - 20 km / 12.4 mi
Somer Clinic - 20 km / 12.4 mi
Calle del Recuerdo - 20.9 km / 13 mi
The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 26.9 km / 16.7 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• No cribs (infant beds) available
• Private host property
• No rollaway/extra beds available
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.