Hotel Santa Isabel II

Check-in

Check-in is from 12:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Planning an event in Ipiales? This hotel has 915 square feet (85 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Rumichaca Bridge - 3.6 km / 2.2 mi
Las Lajas Sanctuary - 8.6 km / 5.4 mi
Tulcan Cemetery - 10.3 km / 6.4 mi
Tulcan Archaeological Museum - 11.3 km / 7 mi
The nearest major airport is Alfonso Bonilla Aragon Intl. Airport (CLO) - 501.5 km / 311.6 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Children may not be eligible for complimentary breakfast.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.

Hotel policies

General

• Professional property host/manager
• Parking height restrictions apply

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 20
• Pet max weight (per pet) in kg is 9
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.