Coco Río

Check-in

Check-in is from 3:00 PM until 6:00 AM. Guests must be at least 18 to check-in.

The front desk is open daily from 10:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

A complimentary self-serve breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include multilingual staff and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.4 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.4 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.6 km / 0.3 mi
Super Chedraui Selecto Avenida 10 - 0.6 km / 0.4 mi
Calle 12 - 0.7 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi
Mamitas Beach - 0.8 km / 0.5 mi
Riviera Gran Casino - 0.8 km / 0.5 mi
Central Square - 0.9 km / 0.5 mi
Calle Corazón - 0.9 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Pier Navega - 1 km / 0.6 mi
Mercado Playa del Carmen - 1 km / 0.6 mi
Playa del Carmen Main Beach - 1.1 km / 0.7 mi
Chabad Playa del Carmen - 1.1 km / 0.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.7 km / 22.2 mi
Cancun Intl. Airport (CUN) - 55.2 km / 34.3 mi
Tulum Intl. Airport (TQO) - 105.4 km / 65.5 mi

• Children may not be eligible for complimentary breakfast.

Hotel policies

General

• No cribs (infant beds) available
• Private host property
• No rollaway/extra beds available
• Beach nearby
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.