Al Castello

Check-in

Check-in is from 2:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 2:00 PM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Other details

Featured amenities include express check-in, express check-out, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Castle Estense - 0.2 km / 0.1 mi
Teatro Comunale - 0.3 km / 0.2 mi
Rotonda Foschini - 0.3 km / 0.2 mi
Ferrara Cathedral - 0.4 km / 0.2 mi
Via delle Volte - 0.4 km / 0.3 mi
Cathedral Museum - 0.4 km / 0.3 mi
Museum of Natural History - 0.5 km / 0.3 mi
Museo del Risorgimento e della Resistenza - 0.7 km / 0.4 mi
National Museum of Italian Judaism and Shoah - 0.7 km / 0.4 mi
Walls of Ferrara - 0.7 km / 0.4 mi
Palazzo dei Diamanti - 0.8 km / 0.5 mi
Botanical Garden and Herbarium - 0.8 km / 0.5 mi
Stadio Paolo Mazza - 0.9 km / 0.5 mi
Palazzo Massari - 0.9 km / 0.5 mi
Giovanni Boldini Museum - 0.9 km / 0.6 mi
The nearest major airport is Bologna Airport (BLQ) - 48.7 km / 30.2 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Maximum number of pets per room 1
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.