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The Ritz-Carlton, Macau

The Ritz-Carlton, Macau

Cotai
Check in 3:00 PM
Check out 12:00 PM
Create lifelong memories at The Ritz-Carlton, Macau, where family adventures begin and smiles are guaranteed for every age, you'll be connected to a shopping center, within a 5-minute drive of Venetian Macao Casino and Cotai Strip. This family-friendly hotel is 5 minutes drive to City of Dreams and 15 minutes walk to Galaxy International Convention Center.

Ideal for families, our rooms come with in-room coffee & tea facilities, room service, mini-refrigerator, air conditioning, complimentary high-speed WiFi, daily housekeeping, a fully-stocked minibar and a flat-screen TV, rollaway beds and extra space for little ones. Conveniences include bathrobes, an iron and ironing board, wheelchair-accessibility, a desk and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a complimentary water park, an outdoor pool, and a lazy river. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

  • Dry cleaning/laundry service
  • Shopping on site
  • Free water park access
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic stirrers
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Free airport transportation
  • Comprehensive food waste policy
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Conference center
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Children's club (surcharge)
  • Fitness facilities
  • Double-glazing on all windows
  • Rooftop garden
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Arcade/game room
  • Well-lit path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Free area shuttle
  • Registration desk height (centimeters) - 80
  • Elevator door width (inches) - 47
  • Registration desk height (inches) - 31
  • Elevator door width (centimeters) - 119
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Water park
  • Lazy river
  • Hair salon
  • Wheelchair accessible path of travel
  • Concierge services
  • Total number of rooms - 230

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
  • Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Other details

Enjoy Chinese cuisine at Lai Heen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Distances are displayed to the nearest 0.1 mile and kilometer.
Galaxy International Convention Center - 0.7 km / 0.5 mi
Galaxy Macau Casino - 0.9 km / 0.5 mi
Museum of Taipa and Coloane History - 0.9 km / 0.5 mi
Macau Matsu - 0.9 km / 0.5 mi
Qube at the Venetian - 0.9 km / 0.6 mi
Macau Olympic Complex (Macau Stadium) - 1 km / 0.6 mi
Rua do Cunha - 1 km / 0.6 mi
Tai Pa Village - 1.1 km / 0.7 mi
Galaxy Arena - 1.1 km / 0.7 mi
TeamLab SuperNature Macao - 1.2 km / 0.7 mi
Mandarin's House - 1.2 km / 0.8 mi
Four Faces Buddha Shrine - 1.2 km / 0.8 mi
Cotai Arena - 1.3 km / 0.8 mi
Shoppes at Venetian - 1.3 km / 0.8 mi
Cotai Strip - 2 km / 1.2 mi
The nearest airports are:
Macau Intl. Airport (MFM) - 5.7 km / 3.5 mi
Zhuhai (ZUH-Jinwan) - 49.3 km / 30.6 mi
Hong Kong International Airport (HKG) - 59.5 km / 37 mi
The preferred airport for The Ritz-Carlton, Macau is Macau Intl. Airport (MFM).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQIA+ friendly

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately MOP 418 per person
  • Rollaway bed fee: MOP 1500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Estrada da Baía da Nossa Senhora da, Cotai, 853, Macao SAR China
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