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Dreams Natura Resort & Spa - All Inclusive

Dreams Natura Resort & Spa - All Inclusive

Puerto Morelos QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Dreams Natura Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and Arrecife de Puerto Morelos National Park. This luxury resort is 15 mi (24.2 km) from Delfines Beach and 14.6 mi (23.5 km) from Iberostar Cancun Golf Course.

Make yourself at home in one of the 553 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a complimentary water park, and a health club. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Free water park access
  • Comprehensive recycling policy
  • Proposal/romance packages available
  • No single-use plastic straws
  • Free reception
  • Pool umbrellas
  • Number of meeting rooms - 3
  • Conference space size (meters) - 1134
  • Swimming pool
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 7
  • Number of poolside bars - 1
  • Number of spa tubs - 2
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Reusable coffee/tea filters
  • Multilingual staff
  • Conference center
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Ziplining on site
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Tasting room
  • Secured parking
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Uncovered parking
  • Banquet hall
  • Infant/toddler toys
  • Ballroom
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Secured parking
  • Reception hall
  • Dog exercise area
  • Wheelchair-accessible registration desk
  • Spa treatment room(s)
  • Health club
  • Arcade/game room
  • Garden
  • Wedding services
  • Full-service spa
  • Yoga classes/instruction on site
  • Water-efficient toilets only
  • Couples/private dining
  • Children's toys
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 9
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Pool cabanas (surcharge)
  • Free valet parking
  • Waterslide
  • Kayaking on site
  • Lazy river
  • Terrace
  • Computer station
  • Hair salon
  • Pool sun loungers
  • Access to nearby outdoor pool
  • ATM/banking
  • Conference space size (feet) - 12208
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking and access to the heated pool
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available

Other details

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at World Cafe Buffet, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This resort has 12208 square feet (1134 square meters) of space consisting of a conference center and 3 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi
Moon Palace Golf Club - 9.7 km / 6 mi
Xoximilco - 10 km / 6.2 mi
El Tinto Golf Course - 10.5 km / 6.5 mi
Petempich Bay - 14.3 km / 8.9 mi
Ventura Park Cancun - 17.1 km / 10.7 mi
Playa Coral - 17.5 km / 10.9 mi
Nichupté Lagoon - 18 km / 11.2 mi
Riviera Cancun Golf Resort - 19 km / 11.8 mi
Puerto Morelos Beach - 19.5 km / 12.1 mi
Dr. Alfredo Barrera Marin Botanical Garden - 19.5 km / 12.1 mi
Parish of the Risen Christ - 19.8 km / 12.3 mi
Sanctuary of Hope and Time Capsule - 20.2 km / 12.6 mi
Puerto Morelos Town Square - 20.6 km / 12.8 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 16.6 km / 10.3 mi
Cozumel Intl. Airport (CZM) - 82.6 km / 51.3 mi

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.


Hotel policies

General

  • Professional property host/manager
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen) is available
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Protective clothing is available to guests
  • Reservations are required for onsite COVID-19 testing
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Sm 31, Mz 03, Lote 101-21, Km 332, Puerto Morelos, QROO 77500, Mexico