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Polo 15

Polo 15

Playa del Carmen QROO
Check in 3:00 PM
Check out 11:00 AM
Located in Playa del Carmen (Luis Donaldo Colosio), Polo 15 is within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.5 mi (0.9 km) from Mamitas Beach and 7 mi (11.3 km) from Xcaret Eco Theme Park.

Make yourself at home in one of the 6 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers and dryers, and housekeeping is provided once per stay.

Property Details

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including barbecue grills.

  • Designated smoking areas
  • Number of outdoor pools - 1
  • Barbecue grill(s)
  • Wheelchair accessible – no
  • Laundry facilities
  • Street parking
  • Pool sun loungers

Check-in

Check-in is from 3:00 PM until 9:30 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
Mamitas Beach - 0.9 km / 0.5 mi
Mario Villanueva Stadium Madrid - 0.9 km / 0.6 mi
Guadalupe Church - 1 km / 0.6 mi
Quinta Avenida - 1 km / 0.6 mi
Playa del Carmen Main Beach - 1.1 km / 0.7 mi
Playa Avenida Colosio - 1.1 km / 0.7 mi
Playa 88 - 1.5 km / 0.9 mi
Quinta Alegría Shopping Mall - 1.6 km / 1 mi
Calle Corazón - 1.7 km / 1.1 mi
Nuestra Senora del Carmen Catholic Church - 1.8 km / 1.1 mi
Punta Esmeralda Beach - 1.8 km / 1.1 mi
Pier Navega - 1.8 km / 1.1 mi
Calle 12 - 1.9 km / 1.2 mi
Riviera Gran Casino - 1.9 km / 1.2 mi
Central Square - 1.9 km / 1.2 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 36.9 km / 22.9 mi
Cancun Intl. Airport (CUN) - 54.5 km / 33.8 mi

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Temperature checks are available to guests
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Gloves are available to guests
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Reservation might be required for some facilities onsite
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100.0 per stay
We have included all charges provided to us by the property.

Location

Avenida 15 Mz 286 Lt 3, Playa del Carmen, QROO 77728, Mexico