Sign in or create an account and get access to member only exclusive rates

Live Aqua San Miguel de Allende Urban Resort

Live Aqua San Miguel de Allende Urban Resort

San Miguel de Allende GTO
Check in 3:00 PM
Check out 11:00 AM
With a stay at Live Aqua San Miguel de Allende Urban Resort, you'll be centrally located in San Miguel de Allende, within a 10-minute walk of Fabrica La Aurora and San Miguel de Allende Public Library. This luxury hotel is 0.8 mi (1.2 km) from Church of San Miguel Arcángel and 0.8 mi (1.3 km) from El Mirador Viewpoint.

Make yourself at home in one of the 151 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 58-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Proposal/romance packages available
  • Grey water recycling system
  • Outdoor furniture
  • Pool umbrellas
  • Conference space size (meters) - 970
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of spa tubs - 1
  • Number of outdoor pools - 1
  • Tours/ticket assistance
  • Fireplace in lobby
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Coffee/tea in common areas
  • Children's club (free)
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Wheelchair-accessible registration desk
  • Spa treatment room(s)
  • Garden
  • Free use of nearby fitness center
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Yoga classes/instruction on site
  • Designer stores on site
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Spa services on site
  • Smoke-free property
  • Snack bar/deli
  • Children's pool
  • Conference space
  • Free pool cabanas
  • Valet parking (surcharge)
  • Terrace
  • Pool sun loungers
  • Conference space size (feet) - 10441
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system

Other details

Enjoy Asian cuisine at Spice Market, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Miguel de Allende? This hotel has facilities measuring 10441 square feet (970 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available on request).

Distances are displayed to the nearest 0.1 mile and kilometer.
Ignacio Ramírez Market - 0.5 km / 0.3 mi
The Other Face of Mexico - 0.5 km / 0.3 mi
Artisan Market - 0.5 km / 0.3 mi
Academia Hispano Americana - 0.5 km / 0.3 mi
Colegio de Sales - 0.6 km / 0.3 mi
Fabrica La Aurora - 0.6 km / 0.3 mi
Church of Our Lady Of Health - 0.6 km / 0.4 mi
La Esquina Mexican Folk Toy Museum - 0.6 km / 0.4 mi
Oratorio of San Felipe Neri - 0.7 km / 0.4 mi
Temple of San Francisco - 0.7 km / 0.4 mi
San Miguel de Allende Public Library - 0.7 km / 0.4 mi
Capilla de la Tercera Orden - 0.8 km / 0.5 mi
Plaza de Toros San Miguel de Allende - 0.9 km / 0.6 mi
El Jardin - 1 km / 0.6 mi
Iglesia de San Rafael - 1 km / 0.6 mi
The preferred airport for Live Aqua San Miguel de Allende Urban Resort is Queretaro Intl. Airport (QRO) - 86.6 km / 53.8 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Property requires all guests aged 3 and up receive on-site antigen/rapid COVID-19 testing (MXN 1000 per person, per stay).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Shield between guests and staff in main contact areas
  • LGBTQ friendly
  • Onsite COVID-19 testing (PCR) is available
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen) is available
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Onsite COVID-19 testing (PCR) is required
  • Reservations are required for onsite COVID-19 testing
  • Masks are compulsory at the property
  • No rollaway/extra beds available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Minimum age for COVID-19 test requirement: 3
  • Individually-wrapped food options are available
  • Onsite COVID-19 testing (Antigen) is required
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Reservation might be required for some facilities onsite
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 44
  • Pet max weight (per pet) in kg is 20
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • COVID-19 testing fee (PCR screening): MXN 2000 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): MXN 1000 per person, per stay.
We have included all charges provided to us by the property.


Other charges

  • Fee for buffet breakfast: approximately MXN 610 for adults and MXN 305 for children
  • Airport shuttle fee: MXN 4000 per vehicle (roundtrip, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calzada de la Presa No. 85, Zona Centro, San Miguel de Allende, GTO 37700, Mexico