Sign in or create an account and get access to member only exclusive rates

Andaz Mayakoba - a Concept by Hyatt

Andaz Mayakoba - a Concept by Hyatt

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 10 minutes from Quinta Avenida. This luxury resort is 5.1 mi (8.2 km) from Maroma Beach and 6.1 mi (9.9 km) from Mamitas Beach.

Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

  • Proposal/romance packages available
  • Grey water recycling system
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Number of beach bars - 2
  • Number of outdoor pools - 2
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Internet access
  • Tours/ticket assistance
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Breakfast available (surcharge)
  • Ecotours on site
  • Laundry facilities
  • Children's club (free)
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible registration desk
  • Golfing on site
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Beach towels
  • 24-hour fitness facilities
  • Boat tours nearby
  • Free bicycles on site
  • Miniature golf on site
  • Water-efficient toilets only
  • Couples/private dining
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Archery on site
  • Housekeeping on request
  • Kayaking on site
  • Terrace
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Beach yoga on site
  • Pool umbrellas
  • Number of meeting rooms - 5
  • Conference space size (meters) - 6200
  • Swimming pool
  • Designated smoking areas
  • Internet access - wireless
  • Fitness classes on site
  • On private beach
  • Barbecue grill(s)
  • Snorkeling on site
  • Secured parking
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Food and water bowls
  • Beach umbrellas
  • Meeting rooms
  • Change of bed sheets (on request)
  • Windsurfing nearby
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Internet access in public areas - high speed
  • Full-service spa
  • Supervised childcare/activities (surcharge)
  • Yoga classes/instruction on site
  • Free beach shuttle
  • Number of restaurants - 1
  • Spa services on site
  • Golfing nearby
  • Sauna
  • Steam room
  • Free self parking
  • Conference space
  • Pool cabanas (surcharge)
  • Free valet parking
  • Beach sun loungers
  • Pool sun loungers
  • Conference space size (feet) - 66736

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Other details

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy local and international cuisine at Cocina Milagro, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 0.7 km / 0.4 mi
Playa Xcalacoco - 3.9 km / 2.4 mi
Gran Coyote Golf - 3.9 km / 2.5 mi
Tres Rios Ecopark - 3.4 km / 2.1 mi
28 de Julio Square - 6.9 km / 4.3 mi
Punta Esmeralda Beach - 8 km / 5 mi
Virgen Beach - 8.2 km / 5.1 mi
Maroma Beach - 8.2 km / 5.1 mi
Guadalupe Church - 8.3 km / 5.1 mi
Playa 88 - 8.5 km / 5.3 mi
Playa Avenida Colosio - 8.7 km / 5.4 mi
Temazcal Natura - 9 km / 5.6 mi
Plaza Las Americas - 9.4 km / 5.8 mi
Mario Villanueva Stadium Madrid - 9.9 km / 6.1 mi
Mamitas Beach - 9.9 km / 6.1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 44.3 km / 27.5 mi
Cancun Intl. Airport (CUN) - 46.5 km / 28.9 mi

  • Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.


Resort fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • Resort fee: MXN 890.73 per accommodation, per night
We have included all charges provided to us by the property.


Other charges

  • Fee for full breakfast: approximately MXN 650 per person
  • Pet fee: MXN 1538 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Federal, Playa del Carmen, QROO 77710, Mexico