Sign in or create an account and get access to member only exclusive rates

Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza

Surabaya East Java
Check in 3:00 PM
Check out 12:00 PM
With a stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 7 minutes by foot from Grahadi. This upscale hotel is 0.7 mi (1.1 km) from BG Junction and 1.5 mi (2.4 km) from Taman Hiburan Rakyat.

Make yourself at home in one of the 293 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Property Details

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

  • Dry cleaning/laundry service
  • Shopping on site
  • Pool umbrellas
  • Number of meeting rooms - 8
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Shopping mall on site
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Children's pool
  • Free self parking
  • Valet parking (surcharge)
  • Terrace
  • Computer station
  • Access to nearby indoor pool
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 17 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy a meal at Wrapped or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tunjungan Plaza - 0.1 km / 0.1 mi
Grahadi - 0.6 km / 0.4 mi
Joko Dolog Statue - 0.7 km / 0.4 mi
Surabaya Youth Center - 0.9 km / 0.5 mi
Sharp Bamboo Monument - 1.1 km / 0.7 mi
Balai Pemuda - 1.2 km / 0.7 mi
BG Junction - 1.2 km / 0.8 mi
Taman Hiburan Rakyat - 1.3 km / 0.8 mi
Surabaya Plaza Shopping Mall - 1.3 km / 0.8 mi
Grand City Surabaya - 1.4 km / 0.9 mi
Submarine Monument - 1.5 km / 0.9 mi
World Trade Centre - 1.5 km / 0.9 mi
Old City - 1.9 km / 1.2 mi
Masjid al Akbar - 1.9 km / 1.2 mi
Arab Quarter - 1.9 km / 1.2 mi
The preferred airport for Four Points by Sheraton Surabaya, Tunjungan Plaza is Surabaya (SUB-Juanda) - 19.7 km / 12.3 mi

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.


Hotel policies

General

  • Gap period enforced between guest stays - 24 hours
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Protective clothing is available to guests
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 490000 per person (one-way)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 605000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jl Embong Malang 25 - 31, Surabaya, East Java 60261, Indonesia